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100%

Arabic language support across all apps

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Manual work with full booking and dispatch automation

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Admin control with a panel built for your market

About SAND

SAND is an emerging ride hailing company in Saudi Arabia, focused on building a localized and tech-driven experience for both drivers and riders.

Before Yelowsoft, the business operated manually — taking bookings over the phone, managing dispatch with spreadsheets, and tracking drivers through WhatsApp.

They knew that to grow, they needed to leave manual work behind and embrace automation.

But most of the software they explored lacked local focus and language support. That’s when SAND partnered with Yelowsoft.

The Challenges SAND Faced

Running a modern ride hailing business on manual processes is not just exhausting — it is unsustainable.

SAND knew they needed to streamline and digitize their operations. But their situation came with three major roadblocks.

1. Manual Operations Were Slowing Them Down

SAND’s team booked rides over the phone, managed schedules on spreadsheets, and updated drivers manually.

Every booking required someone to take a call, type into a sheet, and notify a driver.

It was time consuming, prone to errors, and hard to scale. During peak hours, they simply couldn’t keep up.

2. No Arabic Support in the Platforms They Explored

Most global software providers did not offer full Arabic language support. SAND needed all apps — customer, driver, and admin — to work natively in Arabic.

Anything less was a poor user experience for both customers and staff.

They needed every word, label, button, and message to feel natural and culturally aligned. Translation plugins would not cut it.

3. Lack of Customization for Local Workflows

SAND wanted more than just a basic dispatch tool.

They had specific needs around ride tracking, fare handling, and admin controls. Most platforms offered templates — but SAND needed flexibility.

They wanted a customized taxi dispatch system built around how they actually worked.

Why SAND Chose Yelowsoft

SAND chose Yelowsoft because we offered exactly what they were looking for — a customizable white label ride-hailing software.

A taxi software that could automate their operations, support the Arabic language fully, and adapt to their way of doing business.

We did not give them limitations. We gave them control.

Yelowsoft’s Solutions for SAND

Our team worked closely with SAND to deliver a complete ride hailing platform — fast, automated, and fully localized for the Saudi market.

1. End-to-End Automation of Booking and Dispatch

booking-and-dispatch-screens

We eliminated all manual steps in SAND’s booking workflow.

Passengers could now book rides instantly from the Arabic customer app.

Drivers received automatic ride alerts through the driver app, and dispatchers could monitor trips in real time through the admin panel.

No more phone calls. No more spreadsheets. Just seamless automation.

2. Full Arabic Language Support Across All Interfaces

arabic-language-support

We implemented Arabic language support in every part of the platform — from app screens and system notifications to reports and backend menus.

SAND’s team did not need to worry about plugins or workarounds. The entire experience felt native from day one, giving users the confidence to adopt it without hesitation.

3. Branded Customer and Driver Apps Built for Local Use

customer-and-driver-app

We delivered fully branded versions of the customer app and driver app — with SAND’s logo, design elements, and unique features.

Users could book rides, view fare breakdowns, track vehicles live, and rate drivers — all from an app they recognized and trusted.

Both apps were published under SAND’s developer account, ensuring full ownership and flexibility.

4. Custom Admin Panel That Fits Local Operations

ride-hailing-admin-panel

Our team built a tailored admin panel that matched SAND’s internal workflows.

From ride logs and earnings summaries to driver onboarding and fare control, their team had everything they needed to run operations smoothly and track performance in real time.

The Outcome

SAND successfully transitioned from a manual, fragmented system to a fully automated ride hailing platform.

With Arabic support, customized tools, and white label apps, they were ready to scale their operations across Saudi Arabia.

Riders could book without calling. Drivers could receive rides without WhatsApp. And the admin team could manage everything from one dashboard.

How SAND Achieved These Results

  • Clear goals from day one
  • Collaborative discussions with Yelowsoft’s product team
  • Fast feedback cycles and real world testing
  • A shared focus on local success, not just software delivery
  • A flexible platform that adapted to their business — not the other way around

Want to See The Same Result For Your Taxi Business?

If you are still managing bookings through phone calls and spreadsheets, your business is ready for a change.

Yelowsoft’s white label ride-hailing software helps you automate every step of your operation — from customer bookings to driver payouts.

Whether you operate in Saudi Arabia or any other region, we support:

  • Arabic and multilingual interfaces
  • Custom admin panels and workflows
  • Branded driver and passenger apps
  • Automated ride assignment and tracking
  • Secure data control and real time analytics

See how Yelowsoft can automate your operations and help you launch a localized ride hailing platform

  • Customer

    SAND

  • Industry

    Ride Hailing

  • Region

    Saudi Arabia

  • No. of Fleets

    50+

  • Product

    Ride Hailing Software

  • Development

    Admin Panel

  • Integrations

    Local Language Tool or API

Automate and grow your business with Yelowsoft

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