2021 marked an important stage in Yelowsoft’s journey as we expanded our technology across taxi dispatch, airport transfers, corporate transportation, and on demand services. The year brought new operational capabilities, a growing team, and continued investment in technology designed to simplify transportation operations.
Looking back from 2026, many of those developments formed part of Yelowsoft’s evolution into a broader mobility operations platform supporting transport businesses across different markets and operating models.
This year in review revisits the product developments, business milestones, and plans that shaped Yelowsoft in 2021, while providing historical context for how the platform has evolved since then.
Editor’s Note (2026): This article documents Yelowsoft’s products and milestones as they existed in 2021. Product names, capabilities, and positioning have evolved since publication. For current developments, explore Yelowsoft’s latest product updates.
Yelowsoft Milestones Achieved in 2021
In 2021, Yelowsoft introduced a series of updates across its taxi dispatch, airport transfer, corporate transportation, and on demand solutions. These developments expanded how operators could manage bookings, dispatch operations, pricing, customers, and different transportation workflows.
Taxi Dispatch Solution
Yelowsoft’s taxi dispatch capabilities in 2021 focused on helping operators manage bookings, drivers, ride assignments, and daily dispatch operations from a more connected system. Several capabilities and features introduced or enhanced during this period supported greater visibility and automation. Here are new features that enhance the application:
Live Tracking: Operators could monitor driver locations and active trips, giving dispatch teams greater visibility into day to day taxi operations.
Multiple Booking Channels - Operators could receive ride requests through different booking channels, including website booking, kiosks, and dispatcher assisted bookings, helping centralise demand within the dispatch workflow.
Flexible Ride Scheduling: Operators could create instant and scheduled bookings by entering trip details into the system, helping dispatch teams manage both immediate and advance ride requests.
Airport Taxi Solution
Airport transportation was another area of product development in 2021. Yelowsoft introduced capabilities designed to help operators coordinate airport demand, passenger pickups, pricing, and booking workflows more efficiently.
Queue System - At the airport, there is always a hustle and bustle of taxis and each driver wishes to get passengers. Que System is a token-based booking system for all users where they get printed receipts or tokens for their rides.
The queue system was designed to organise driver allocation more systematically, helping reduce unnecessary waiting and improve passenger pickup coordination at airport locations.
Fixed Route Pricing - Price for a ride will be similar for selected zones and locations to the airport and vice-versa.
Kiosk System - Passengers will be able to book their taxis after they have landed from a flight using the Kiosk system available at the airport. The easy-to-use system where passengers need to add their destination and select the type of service they want and the taxi will be booked.
Corporate Taxi Solution
Corporate transportation was another focus area in 2021, with updates designed to simplify how operators managed business clients, recurring transportation requirements, and billing workflows.
With this application, you can get a fully functional taxi dispatch system for all your corporate clients. The new features provided us with benefits such as:
- Corporate booking panel
- Recurring ride bookings
- Automated client invoicing
On-Demand Delivery Solution
Delivery solutions also formed part of Yelowsoft’s broader product journey during this period. As demand patterns changed during the pandemic era, the company expanded into delivery use cases through products such as YelowXpress and YelowSend. The following solutions reflect that 2021 product portfolio.
Food Delivery Solution - Restructure your food delivery services with customized and advanced on-demand food delivery software and solutions. Marketplace Food Delivery Solution will help you with a food marketplace delivery solution for quicker and easier management of your vendors and orders.
Restaurants and chains delivery solutions will help you with your own, custom, restaurant or chain delivery system for quicker and easier management of your orders.
Grocery Delivery Solution - Streamline your grocery delivery business and boost your operational efficiency with our advanced grocery delivery solution. YelowExpress can help you with a grocery marketplace delivery app for quicker and easier management of your vendors and grocery orders. You can also get your grocery delivery application for quicker and easier management of your orders.
Parcel Delivery Solution - At the time, YelowSend application provided the one-stop solution for smart parcel delivery software. This software gives your business a digital transformation to make it smarter and faster.
Parcel Delivery Solution is packed with multifarious features like managing deliveries, optimum utilization of resources, smart and simple user interface, live tracking orders, and doorstep delivery of all orders.
Business Amplification
Our Team is Expanded
As Yelowsoft’s operations grew during 2021, the company also expanded its development, backend, and support teams to support increasing product and customer requirements.
Our main goal is to render hassle-free and best solutions to our clients, to meet their requirements and to provide on-time solutions, we have expanded our team. During 2021, Yelowsoft recorded more than 35% team expansion across its development, backend, and support departments.
We have moved to a new Location
With the expansion of the team and the growth of the business, Yelowsoft needs a bigger space to manage the team. Now the company has changed their office and will provide their services from:
Product and Industry Webinars in 2021
During 2021, Yelowsoft hosted a series of webinars covering taxi operations, technology, and product capabilities available at the time.
On-Demand Taxi Business
Grow your on-demand taxi business while saving time and money on technology. In this cut-throat competition of taxi business, our on-demand taxi business application will give you guidance to achieve success in this market.
In this webinar, our expert, Jafar Shaikh has shared some amazing tips on the taxi business that can help you to sail out smoothly through the highly competitive taxi business market.
Get a closer look and overview of our taxi solution
This webinar will help you to explore how taxi operators were using digital booking, dispatch, pricing, reporting, and wallet capabilities as transportation demand recovered from pandemic disruption.
From 2021 to 2026: How Yelowsoft Has Evolved
The capabilities highlighted in this 2021 review represent an earlier stage of Yelowsoft’s product journey. Since then, the platform has evolved beyond individual booking and dispatch improvements toward a more connected approach to mobility operations.
Today, Yelowsoft supports transportation businesses across taxi dispatch, private hire, ride hailing, airport transfers, corporate transportation, chauffeur and limo operations, and other specialised mobility use cases. Continued development has expanded automation, booking channels, driver and fleet management, pricing controls, integrations, reporting, and AI assisted operational capabilities.
The underlying goal, however, remains consistent with the direction established in 2021: helping transport operators reduce manual work, gain greater operational control, and use technology to run more scalable transportation businesses.
See Where Yelowsoft Is Today
Discover the latest capabilities and product improvements shaping Yelowsoft’s mobility platform in 2026.
Explore Latest Product Updates’
