Is Yelowsoft TfL (Transport for London) Compliant?

London’s private hire market is known for its strict rules and high standards. With millions of rides happening every month, Transport for London has built a strong system of licenses and compliance checks.

These rules are designed to keep passengers safe and ensure that operators follow the law.

At Yelowsoft, we understand how important it is for private hire operators to meet these expectations.

Although we serve transport businesses across the world, we have made sure our platform supports all the key requirements for operators working in London.

If you are a licensed operator looking for a modern TfL compliant dispatch software, this blog will guide you through how Yelowsoft fits into the picture.

From record keeping to GDPR to control over bookings, we explain how our system helps London PHO software users stay compliant and in control.

What TfL Requires from Private Hire Operators?

Transport for London does not officially approve any specific dispatch software. Instead, it puts the full responsibility on licensed operators.

This means you must choose a system that helps you follow all TfL rules properly.

To meet the standards of private hire operator compliance, your dispatch platform should make it easy to:

• Keep booking records safely for at least 12 months

• Track every trip from the time it is booked to when it ends

• Store and manage updated driver and vehicle documents

• Handle all personal data securely and in line with GDPR

• Avoid passing bookings to anyone who is not officially licensed

These rules are not just formalities. If your system fails to support them, your license could be at risk. That is why using the right dispatch software matters.

In the next section, we will show how Yelowsoft has built features that support each of these core requirements.

How Yelowsoft Supports TfL Compliance?

Yelowsoft is designed to help private hire operators follow every important guideline set by Transport for London.

While TfL does not certify software providers, our platform includes key tools that support smooth and secure operations under the TfL framework.

Let us look at the main areas where Yelowsoft offers full support:

Booking Records Stored for Over 12 Months

Our system automatically saves every booking with full trip and passenger details.

This includes pickup and drop locations, time stamps, and assigned drivers. With this, you can easily meet the requirement for TfL booking record retention and prepare for audits.

Complete Trip Traceability

From booking to drop-off, every action is logged in real time. Operators can access:

• Booking source and time

• Passenger name and contact

• Assigned vehicle and driver

• Trip status updates and locations

This makes it easy to prove full traceability when required.

Driver and Vehicle Document Tracking

The admin panel helps you upload and monitor:

• Driver licenses and insurance

• Vehicle permits and test reports

• Expiry alerts and renewal notifications

This keeps your records current and helps maintain TfL compliant booking system standards.

Built-In GDPR Compliance

Yelowsoft is a GDPR compliant taxi software. All data is hosted securely on European servers with encryption in place. This ensures that both passenger and driver information is protected and managed correctly.

Full Booking Control

Unlike aggregator-based systems, Yelowsoft gives complete control to the operator. You manage who gets the booking, how pricing is set, and how the customer is contacted. No bookings are ever passed to third parties, which supports operator responsibility.

With these features in place, Yelowsoft helps you stay audit ready without needing to manage separate tools or paperwork.

Extra Features That Strengthen Compliance

In addition to core compliance features, Yelowsoft includes powerful tools that make it easier for operators to manage their daily operations and stay audit ready. Here’s a quick look:

These added tools make Yelowsoft a highly practical TfL dispatch software choice for private hire operators who want full control and clear records.

Next, let’s look at how we support operators during migration and system onboarding.

Migration and Support for TfL Compliant Operators

Making the switch from one dispatch system to another can feel challenging, especially when your operations must follow strict TfL rules. At Yelowsoft, we understand these concerns and provide full support to ensure a smooth and secure transition.

We go beyond just offering a platform. We partner with you to make sure your migration process is safe, easy, and meets all private hire operator compliance needs.

What We Provide:

• Live Support Available All Day

Our support team is ready to assist you any time of the day. Whether it is a setup question or a technical issue, we are here to help.

• Complete System Migration

We help you move your data from your old system to Yelowsoft. This includes booking history, driver details, and vehicle documents, while keeping your compliance data in place.

• Easy to Use Audit Tools

With our TfL compliant booking system, you get access to reports, activity logs, and compliance summaries. These tools make inspections less stressful and more manageable.

• Prebuilt Compliance Documents

We also provide helpful resources such as:

• Booking record policies

• System change notes

• Audit report samples

When you choose Yelowsoft, you get a solution that supports your growth while protecting your compliance.

Let us now move to the final section and see how you can take the next step toward upgrading your dispatch operations.

Final Thoughts and What to Do Next

The private hire industry in London is changing rapidly. Operators must balance innovation with responsibility, and that means choosing tools that do more than just manage trips.

Yelowsoft is not just another taxi platform. It is a fully capable TfL compliant booking system that helps operators in London stay in control, meet all legal expectations, and deliver better service to passengers.

Whether you run a small team or manage a large fleet, Yelowsoft provides the structure, support, and confidence you need to keep up with TfL’s evolving requirements.

With Yelowsoft London dispatch, you do not have to choose between growth and compliance — you can achieve both.