Join Industry Leaders Using Yelowsoft
Reliable communication makes every ride smoother
When drivers, dispatchers, and passengers communicate clearly, rides run smoother, customers feel secure, and admin stays stress free.. Yelowsoft combines taxi communication features like chat, alerts, email, and WhatsApp into one platform that strengthens trust and efficiency.
Communication Center
We bring all your taxi communication features into one dashboard. The Communication Center keeps drivers, passengers, and dispatchers connected so every ride is managed clearly and efficiently.
- Centralizes all communication in one place
- Reduces confusion and missed updates
- Strengthens coordination across your fleet
Push Notification Manager
With Yelowsoft, you can send instant push notifications in taxi apps to update drivers and passengers on bookings, delays, and offers. Stay in control with fast alerts that improve service reliability.
- Sends real-time trip updates
- Reduces cancellations and no-shows
- Improves customer experience with timely alerts
Custom Communication (IVR) Templates
Save time with pre-designed templates for messages and alerts. Whether it’s updates, offers, or reminders, templates make your taxi communication features consistent and professional.
- Speeds up communication across channels
- Maintains a unified brand voice
- Cuts manual effort for dispatchers
Scheduled Texting and Emailing
Plan and automate ride reminders, alerts, and invoices with scheduled messages. With email integration for taxi invoices, your communication stays timely and professional.
- Eliminates missed reminders
- Automates customer updates
- Improves efficiency with scheduled emails and texts
In-App Chat Messaging
Enable in-app chat support for taxi businesses to keep conversations smooth. Drivers, passengers, and dispatchers can chat instantly, clear doubts quickly, and deliver a better ride experience.
- Provides secure driver–passenger chat
- Cuts down ride confusion
- Builds passenger trust and satisfaction
WhatsApp Event Notifications
Send instant WhatsApp notifications in taxi apps for bookings, cancellations, and special offers. Keep passengers informed on their favorite app while making communication simple.
- Reaches customers on their preferred platform
- Reduces missed updates or reminders
- Increases engagement and loyalty
Freshdesk Live Chat Integration
Integrate live chat support directly into your system. With Yelowsoft’s taxi communication features, customers can get help instantly while dispatchers manage support efficiently.
- Handles customer queries in real time
- Builds trust with fast support
- Improves overall rider experience
Some more relevant features
Combine Yelowsoft’s communication tools with other advanced features to run your taxi business with complete confidence and control.
Ride broadcasting
Send trip requests to multiple drivers instantly to reduce wait times and improve service reliability.
Real-time driver tracking
Monitor your fleet live on the map and ensure drivers are always where they need to be.
Reports and analytics
Use detailed insights to understand rider behavior, driver performance, and overall communication effectiveness.
Testimonials
What Our Customers Say about our solution?
Hear directly from operators who have seen real transformation with Yelowsoft’s ride management software.
Okoye Ifeanyi, the CEO of CrabbyRide says he can offer cost-effective rides with the help of Yelowsoft. He is sharing his experience with the team and the software in the video.
Okoye Ifeanyi
Crabby Ride
Frequently asked question
Yelowsoft offers complete taxi communication features including in-app chat support for taxi businesses, push alerts, WhatsApp notifications, and email integration. These tools keep drivers, dispatchers, and passengers connected in real time.
With in-app chat support for taxi businesses, drivers and passengers can message instantly. This reduces confusion, speeds up confirmations, and builds stronger trust during every ride, while dispatchers can step in when needed to solve issues quickly.
Yes, you can send push notifications in taxi apps for ride status, driver arrival, payment reminders, or promotions. Instant alerts keep passengers updated, drivers on schedule, and dispatchers in full control of every trip.
Absolutely. Yelowsoft enables WhatsApp notifications in taxi apps for bookings, cancellations, and offers. This makes communication more convenient for customers, reduces missed updates, and ensures higher engagement and loyalty.
Yes. With email integration for taxi invoices, operators can automatically send receipts and payment confirmations. This improves professionalism, saves manual effort, and keeps all customer communication consistent and reliable.
Want to improve communication in your taxi business?
Upgrade to Yelowsoft’s taxi communication features today and keep drivers, passengers, and dispatchers connected with ease.