100+ taxi businesses across 40+ countries use ride broadcasting daily
1.5M+
Ride Requests
150K+
Active Drivers
40+
Countries
Send One Ride Request to All Available Drivers — Instantly
Traditional dispatch picks one driver and waits. If they decline, you wait again. Ride broadcasting is different: the moment a booking comes in, every eligible driver in the zone sees it at the same time — the fastest to accept gets the ride.
The result is faster pickups, fairer opportunity for drivers, and far fewer missed bookings. No dispatcher bottleneck. No favouritism. Just smart, automatic allocation at scale.
Passenger books a ride
A trip request comes in via app, web, phone, or admin panel — from any booking channel you've enabled in your zone settings.
System identifies eligible drivers
The platform filters active drivers within the zone who are available, sorted by proximity and performance score automatically.
Request broadcasted simultaneously
All eligible drivers receive the full trip details — pickup, drop, fare, and travel time — at the exact same moment via push notification.
First to accept gets assigned
The driver who accepts first is confirmed instantly. All others are notified the ride has been taken — no confusion, no overlap, no double dispatch.
Everything Inside Ride Broadcasting
Four intelligent systems working together to ensure every ride finds a driver — fast, fairly, and without manual intervention.
Real-Time Trip Information
Each broadcasted request displays the full trip picture: pickup location, drop-off address, estimated fare, and travel time. Drivers see everything upfront — no blind accepts, no post-acceptance surprises that lead to cancellations.
Smart Matching Logic
The system doesn't just broadcast to everyone — it prioritises. Drivers are ranked by proximity, availability, acceptance rate, and performance score. The right drivers get first visibility, improving ride success rates from the first broadcast.
Driver Availability Filtering
Only active, on-duty drivers within the selected zone receive the request. Offline drivers, those already on a trip, and those outside the service boundary are automatically excluded — keeping dispatch clean and efficient.
Instant Notification System
Drivers receive push notifications through their driver app the moment a ride is broadcasted. Once one accepts, every other notified driver's alert is automatically cleared — eliminating confusion and double-dispatch entirely.
Drivers Accept Confidently Because They See the Full Picture
The leading cause of post-acceptance cancellations is surprise — a driver accepts and then realises the drop is 40 km away, or the fare doesn't justify the distance. Yelowsoft's ride broadcasting removes that uncertainty entirely.
Every broadcasted request shows pickup location, drop-off address, estimated fare, route distance, and expected travel time — all before the driver makes a decision. Informed drivers accept faster and cancel less.
- Full trip preview before the driver commits to accepting
- Estimated fare calculated and displayed upfront — no guessing
- Pickup and drop-off addresses shown with map context
- Builds driver trust and reduces mid-trip cancellations significantly
Broadcasting Ride Request
Notifying 4 drivers nearby
The Right Driver Gets the Request — Not Just Any Driver
Broadcasting to every driver equally sounds fair, but it creates noise. A driver 8 km away sees the same request as one 800 metres away. Yelowsoft's smart matching logic ensures visibility is prioritised — closer drivers with stronger performance records see the request first.
This reduces time between broadcast and acceptance without removing the open, fair nature of the process. It's intelligent dispatch — not rigid assignment.
- Proximity-weighted broadcast ensures fastest drivers respond first
- Performance score factors in acceptance rate, ratings, and punctuality
- Balances driver workload across your fleet over time
- Pairs directly with Auto Dispatch for zero-manual allocation
Booking received
Passenger app - Zone: Navrangpura6 eligible drivers found
Active - Within zone - Score rankedBroadcasted simultaneously
All 6 drivers notified in 0.4 secRavi Kumar accepted
★ 4.9 - 0.6 km - 12s response timeOnly the Right Drivers Get the Request — No Overloading
Spamming every driver in your fleet with every ride request is just noise. Yelowsoft's driver availability filtering ensures each broadcast is a targeted, relevant alert — not a distraction for drivers already on a trip or outside the service zone.
You define the zones. The system does the filtering. Dispatchers stay free to handle exceptions, not routine assignments.
- Active drivers only — offline and on-trip drivers automatically excluded
- Zone-boundary enforcement — drivers outside the area never receive the broadcast
- Real-time availability synced with the driver app status at all times
- Fully configurable per-zone through Zone Management
Driver Filter Zone: Airport
Broadcast eligibility check
Instant Alerts. Clean Handoff. No Double-Dispatch Confusion
When a ride is broadcasted, every eligible driver receives an immediate push notification through their Yelowsoft driver app. The notification carries the full trip preview — not just a ping. Once any driver accepts, every other notified driver's notification is automatically cleared.
No two drivers ever show up at the same pickup. No awkward calls from dispatchers. The whole process runs itself — from broadcast to assignment in seconds.
- Push notifications delivered to driver app in under a second
- Auto-cancels other pending notifications the moment one driver accepts
- In-app sound and vibration alerts for maximum visibility on the road
- Unanswered requests automatically cascade to the next zone on timeout
Notification Status
Ride #4821 - broadcasted 8s agoReal Numbers from Real Operators
Taxi businesses that switched to Yelowsoft's ride broadcasting report consistent, measurable improvements across the metrics that matter most.
30%
Faster ride assignment compared to manual or sequential dispatch
40%
Reduction in passenger wait times after deployment
20%
Higher driver satisfaction from fairer earning distribution
80%
Reduction in missed bookings due to no-response scenarios
Three Ways to Run Your Ride Allocation
Not every operation runs the same way. Yelowsoft lets you choose — and change — the broadcast strategy that fits your fleet size, zone structure, and driver culture.
01
Fully AutomaticAuto-Broadcast to Zone
Every new booking is immediately broadcasted to all eligible drivers in the zone without any dispatcher action. The first to accept is assigned. Ideal for high-volume on-demand city operations.
Best for: City taxi, ride-hailing, high volume
02
Broadcast + FallbackBroadcast with Timeout Auto-Assign
Ride is broadcasted first. If no driver accepts within your defined timeout — say, 30 seconds — the system auto-assigns to the highest-ranked eligible driver. Combines driver choice with guaranteed reliability.
Best for: Airport transfers, mixed zones
03
Dispatcher-AssistedBroadcast with Dispatcher Override
Rides are broadcasted automatically, but a dispatcher can manually assign, redirect, or override at any point. Full visibility with human control for VIP or complex bookings that need a personal touch.
Best for: Corporate transport, chauffeur, limo
Testimonials
Fleet operators who switched don't look back
Real stories from real businesses running smarter with Yelowsoft.
Yelowsoft helps its Mexican client – Click To Go with an advanced Super App. Watch the below video where our client shares his experience of working with us.
Arturo Reveles
Click To Go
Ride Broadcasting Works Best with These
Ride Broadcasting is your allocation engine. These features power everything around it — from pricing and payment to fleet visibility and reporting.
Auto Dispatch Engine
When no driver accepts within the broadcast timeout, auto dispatch takes over — assigning the ride based on proximity and performance, so no booking is ever left hanging.
Explore Auto DispatchZone Management
Define exactly which drivers receive which broadcasts. Zone boundaries, payment modes, request modes, and cutoff times all feed directly into how broadcasting behaves per area.
Explore Zone ManagementFare Management
The fare shown in every broadcasted request is calculated from your zone-level fare rules. Surge pricing, base fares, and minimum fares — all visible to drivers before they accept.
Explore Fare ManagementBooking Types
Ride broadcasting applies across all booking types — instant, scheduled, corporate, and outstation. Configure broadcast behaviour differently for each type to match your operational needs.
Explore Booking TypesDriver Incentive System
Broadcasting creates fairer earning opportunities. Pair it with the incentive system to reward high acceptance rates, on-time performance, and high-demand zone activity.
Explore IncentivesPayment & Wallet Management
Every broadcasted ride shows the payment method upfront — cash, card, wallet, or corporate account. Drivers know exactly how they'll be paid before they accept. No after-trip disputes.
Explore PaymentsFrequently asked questions
Ride broadcasting sends a single trip request to all eligible drivers in a zone simultaneously, rather than one at a time. The first driver to accept gets the ride. This removes dispatch bottlenecks and dramatically reduces the time between booking and assignment — typically from minutes to seconds.
Ride broadcasting gives drivers the choice to accept or decline — all eligible drivers see the request at the same time and the first to respond wins. Auto dispatch skips driver choice entirely and assigns the ride directly to the best-matched driver. Yelowsoft supports both, and you can combine them: broadcast first, then auto-assign if no one responds within your timeout. See Auto Dispatch Engine for full detail.
Yes. Broadcasting is governed by zone boundaries, driver availability status, and vehicle type filters. Only active drivers within the zone receive the request. You can configure all of this through Zone Management, including per-zone broadcast rules, request modes, and cutoff times.
If no driver accepts within the configured timeout period, the system can automatically expand the broadcast to an adjacent zone, escalate to auto-dispatch, or alert a dispatcher — depending on how you've configured the fallback rules. No ride is ever silently dropped or left unresolved.
Yes. Broadcasting applies to all booking types — instant, scheduled, corporate, and outstation. For scheduled rides, the broadcast is triggered a configurable number of minutes before the pickup time, giving drivers enough advance notice. This works in tandem with the cutoff time settings in Zone Management.
Absolutely. For corporate and chauffeur operations, you can use the Dispatcher-Assisted broadcast mode — rides are broadcasted automatically, but a dispatcher retains the ability to manually override, prioritise a specific driver, or intervene for VIP bookings. You get the speed of broadcasting without losing human control entirely.
Because every driver in an eligible zone sees the same request at the same time, no single driver is systematically favoured. Acceptance is based on speed and willingness, not dispatcher preference. Over time this distributes earning opportunities more evenly across the fleet — a key driver retention factor. Pair this with the Driver Incentive System to further reward high performers.
Yes — this is one of the most powerful aspects of the Yelowsoft platform. Each zone can have its own broadcast timeout, request mode, payment mode, and driver eligibility rules. An airport zone might require prepaid card payment and broadcast only to premium-rated drivers, while a city centre zone can broadcast to all active drivers instantly. All of this is configured through Zone Management.
Experience the Smartest Way to Allocate Rides
ee ride broadcasting live in a free demo — and discover how it fits into your operation alongside zone management, auto dispatch, and fare controls.