What You Own
Your data, always — no exceptions
From the moment you go live, every record created on your platform belongs solely to you. Here is a clear breakdown of what you own outright.
You own your customer data
You own your driver data
You own booking & trip history
You own pricing & financial data
You can export anytime
We never sell or use your data
All data categories you own
Customers
Names, contacts, profiles, preferences
Drivers
Profiles, documents, ratings, history
Bookings
All ride requests and confirmations
Dispatch history
Routes, assignments, timestamps
Pricing & payments
Fare structures, invoices, transactions
Reports & analytics
Business performance data
App usage & configs
Settings, customizations, integrations
What Yelowsoft does NOT do
Export your data, anytime
Your data is always accessible. No delays, no bureaucracy, no exit fees. You are never locked in.
CSV & API export
Download your full dataset in standard CSV format or pull it via our API at any time during your subscription.
Full data backup
Request a complete backup of all your platform data — customers, trips, financials, and configurations included.
No exit restrictions
If you choose to leave Yelowsoft, we provide a full data handover. Your history belongs to you, not to us.
No lock-in
Migrate to any other system freely. We do not impose technical or contractual barriers on data portability.
Enterprise-grade data protection
Your data is stored securely and accessed only by authorised personnel within your organisation.
Encrypted access
All data is encrypted in transit (TLS) and at rest, ensuring end-to-end protection.
Secure servers
Hosted on enterprise-grade cloud infrastructure with redundancy and monitoring.
Role-based permissions
Granular access controls ensure only the right people can view or edit specific data.
GDPR ready
Compliant with GDPR and global privacy regulations. Ideal for EU clients and enterprise buyers.
NDA available
We offer mutual non-disclosure agreements for enterprise clients requiring contractual data confidentiality.
Audit logs
Full activity logs provide visibility into who accessed what data and when, for complete accountability.
"All data entered into the Yelowsoft platform belongs solely to the customer. Yelowsoft acts solely as a software service provider and asserts no ownership, proprietary rights, or claim over any customer-generated data."
This applies to all customer data including but not limited to passenger information, driver records, trip history, financial records, and operational configurations — for the full duration of the contract and after termination.