What You Get
Everything You Need to Manage Zones Efficiently
From geographic boundaries to payment preferences — configure every detail of how your service operates, zone by zone.
Zone-Based Pricing
Define unique fare structures for different pickup or drop-off zones. Adjust pricing dynamically for high-demand areas and special events.
Payment Mode & Type
Control which payment modes (cash, card, wallet) and payment types (prepaid, postpaid) are available for each individual zone.
Request Mode
Define how bookings are placed in each zone — via app, web, phone dispatch, or kiosk. Mix and match per zone based on your operations.
Cutoff Time
Set a minimum advance booking window per zone. Prevent last-minute requests that affect driver availability and service reliability.
Fleet Assignment per Zone
Assign specific vehicle types or driver groups to zones. Ensure the right fleet is always available where demand is highest.
Sub-Company Zones
Operate multiple brands or markets under one platform. Each sub-company gets its own zone rules, pricing, and fleet without overlap.
New Features
Powerful Controls Built Into Every Zone
Four advanced settings that give you granular control over how each zone behaves — tailored to your market and customers.
Choose How Customers Pay — Zone by Zone
Enable or disable specific payment modes per zone. A city centre zone may support all methods, while an airport zone can be restricted to card and wallet only.
Prepaid or Postpaid — Your Choice Per Zone
Set whether a zone requires upfront payment (prepaid) or charges after the trip (postpaid). Great for corporate zones where invoicing is standard.
Control How Bookings Are Placed
Define the booking channels allowed for each zone — passenger app, driver app, admin panel, web booking, or phone dispatch.
Minimum Advance Booking Window Per Zone
Set a cutoff time per zone so drivers have enough preparation time. Eliminate last-minute chaos and protect service quality in every area.
Zone Types
Five Zone Structures for Every Use Case
Structure your service areas in the way that actually matches how your business operates on the ground.
Fixed Destination Zones
Preset pickup-to-destination routes with locked fares. Perfect for airport-to-city runs, hotel shuttles, or any high-volume fixed route. Passengers see the price before they book — no surprises.
Any Zone (Open Drop-off)
Passengers pick their destination freely from a defined pickup zone. Zone-based fare calculation applies automatically, giving pricing clarity regardless of where they go.
Drop-Off Zones
Control which destinations are reachable from a specific pickup point. Set competitive, transparent fares for your busiest drop-off corridors. Ideal for transport hubs and popular business districts.
Operational Area Setup
Create city- or region-level service boundaries. Manage drivers, fares, and fleet separately for each area from a single unified dashboard — without operational bleed between regions.
Sub-Company Area Setup
Run multiple brands or country operations under one platform. Each sub-company has its own zones, pricing, language, currency, and fleet — while you maintain top-level visibility across all of them.
Feature Detail
How Zone Management Works in Practice
Offer the Right Payment Options — No More, No Less
Not every zone should accept every payment method. Restrict cash-only acceptance in zones where card infrastructure is reliable. Push wallet adoption in zones where you've built loyalty. Or allow all modes for maximum flexibility in competitive zones.
- Enable or disable cash, card, digital wallet per zone independently
- Reduce revenue leakage by controlling cash zones
- Align with local payment infrastructure and customer habits
- Works seamlessly with your Payment & Wallet Management setup
Prepaid or Postpaid — Configured Per Zone
Different zones have different trust levels and use cases. Corporate zones typically run on postpaid invoicing. High-value tourist areas benefit from prepaid to ensure guaranteed revenue per trip. Set the payment type that matches the zone's profile.
- Prepaid zones: fare is confirmed and charged before the trip begins
- Postpaid zones: charge after trip completion, ideal for corporate accounts
- Reduce driver no-shows with prepaid requirements in remote zones
- Works with Corporate Booking Types for seamless invoicing
Define Booking Channels per Zone — App, Web, or Phone
Operational reality differs across zones. A hotel pickup zone may use a kiosk or web booking form. A city zone may support the full passenger app experience. Define which channels are active per zone so dispatch is always handled the right way.
- Passenger app, driver app, web booking, kiosk, admin panel — per zone
- Restrict phone-only dispatch for zones without app penetration
- Combine with Dispatch Management for smart assignment
- Log request source per booking for performance analytics
Set Minimum Advance Booking Windows Per Zone
Protect service reliability by ensuring drivers have enough notice before a pickup. A remote mountain transfer zone may need 4 hours. An on-demand city centre zone can run with zero cutoff. Eliminate last-minute chaos without penalising customers in well-served areas.
- Set per-zone cutoff in hours or minutes from booking to pickup
- Passengers are notified immediately if they try to book within the cutoff window
- Pair with Scheduled Bookings for advance planning workflows
- Improve driver allocation and reduce last-minute cancellations
Related Features
Zone Management Works Best With These
Zone Management is the foundation. These features build on top of it to give you a complete dispatch platform.
Fare Management
Set base fares, surge multipliers, minimum fares, and cancellation fees — all tied directly to your zone structure for full pricing control.
Explore Fare Management →Booking Types
Instant, scheduled, corporate, and outstation — pair each booking type with the zone rules that make sense for how that service runs.
Explore Booking Types →Payment & Wallet Management
Accept multiple payment methods, manage driver wallets, and handle settlements. Your zone payment mode settings feed directly into this.
Explore Payments →Dispatch Management
Auto-assign or manually dispatch drivers within zones. Zone boundaries ensure the right driver is always sent to the right area.
Explore Dispatch →Fleet Management
Assign vehicle types to zones so passengers always see the vehicles available in their area — no mismatched bookings, no driver confusion.
Explore Fleet →Reports & Analytics
Track zone-level performance — revenue, trip volume, demand patterns, and driver utilisation — so you can fine-tune zones with real data.
Explore Analytics →Frequently asked questions
Zone Management lets you define geographic service areas and configure unique rules for each — including pricing, payment modes, payment types, request modes, cutoff times, and fleet assignments. Each zone operates independently, giving you precise control over your entire service map.
Payment Mode lets you control which payment methods — cash, card, digital wallet, or corporate account — are available in each zone. For example, you can disable cash entirely in an airport zone and allow only card and wallet payments.
Payment Mode defines the channel (how customers pay — cash, card, wallet). Payment Type defines the timing — prepaid means the fare is charged before or at the start of the trip, while postpaid means it's charged after the trip ends. Both can be configured independently for each zone.
Request Mode controls which booking channels are active in a zone. You can allow bookings via the passenger app, web form, admin panel, kiosk, or phone dispatch — or restrict to just one or two channels. This helps you tailor the booking experience to each zone's operational reality.
Cutoff Time sets a minimum advance booking window for a zone. If a zone has a 2-hour cutoff, passengers cannot book a pickup within 2 hours of their desired time. Use this for zones where drivers need preparation time — such as remote areas, special vehicle zones, or long-distance transfers.
Yes. Each zone has its own fare configuration — base fare, per km/mile rate, waiting charges, surge multipliers, and more. This is managed through Fare Management, which is designed to work hand-in-hand with Zone Management. See our Fare Management page for full details.
There is no fixed limit on the number of zones. You can create zones for each city, district, airport, hotel cluster, corporate campus, or any boundary that makes operational sense — and manage all of them from one dashboard.
Ready to Take Full Control of Your Zones?
See how Zone Management — combined with Payment Mode, Payment Type, Request Mode, and Cutoff Time — gives you unmatched operational precision.