Trusted by global brands
Why Most Taxi Businesses Struggle with Dispatch
It's not a lack of demand. An outdated taxi dispatch system is what holds your operations back.
- Peak-hour overload : Bookings pile up and dispatchers slowly and gradually fail to cope up with the surging demand, leading to missed rides and angry customers.
- No real-time visibility : In a manual system, you don’t know where your drivers are and who is actually available at any given time. This increases driver idle time and operational cost.
- Too much manual work : Assigning rides manually, managing calls, and fixing errors consumes time and energy. Creates stress and discourages dispatchers and drivers. Growth becomes sceptical.
- Communication gaps : Drivers and dispatchers are constantly chasing updates through calls, messages, and emails. Without chat automation, there is a scope of confusion among dispatchers, drivers, and customers.
- Can't scale with growth : Your system hits its ceiling just as your fleet expands, costing you revenue and reputation. Without an automated dispatch app, growth gets hampered.
Disclaimer: The result? Lost revenue, frustrated drivers, and unhappy customers.
One System That Solves Every Dispatch Problem
Yelowsoft delivers a centralized, automated dispatcher system built for speed and complete control.
- Auto-assign rides instantly during peak hours : Auto-assign rides instantly during high demand, ensuring every booking is handled without delays or overload.
- Live Tracking : Track every driver on a single map and know availability in real time for faster, smarter decisions.
- Smart Automation : Eliminate repetitive tasks, reduce errors, and let your team focus on operations that drive growth.
- Instant Connect : Enable real-time communication between dispatchers and drivers without constant calls or follow-ups.
- Effortless Scale : Built to handle 50 taxis or 5,000 smoothly without increasing your team or operational complexity.
You don't just manage dispatch, you optimize it.
Everything You Need for Your Taxi Dispatch
Six powerful modules that put your entire dispatch operation on autopilot, with human override always available.
Automatic Dispatch Engine
The heart of the system. Rides are assigned in seconds with zero manual effort.
- Automatic driver assignment
- Manual override when needed
- Ride broadcasting to multiple drivers
- Priority & rule-based allocation
Real-Time Live Tracking
Always know what's happening across your entire fleet, in real time.
- All drivers visible on a live map
- Trip progress tracked in real time
- Accurate ETAs and route visibility
Multi-Channel Booking
Never miss a booking, no matter where it comes from.
- Passenger app & website
- Phone calls & WhatsApp
- Create, edit, or schedule rides
- Corporate recurring bookings
Scheduling Rides
Customers can schedule the rides from anywhere
- Pre-scheduling rides
- Rides cancellation
- Suitable for corporate transfers and regular clients
GPS Tracking
Track the location of assigned drivers on a live map.
- Allow accurate ETA calculations and monitoring.
- Live map tracking
Flexible Fare Control
Control your revenues with full pricing flexibility.
- Manually adjust fares
- Apply dynamic surge pricing
- Handle disputes with ease
Dispatch Faster. Manage Better. Grow Stronger.
Four steps from booking to completed trip, without you doing everything manually.
Yelowsoft Dispatch Software helps you to manage dispatch with automation features.
Booking comes in
From app, website, phone call, WhatsApp, or kiosk. All channels unified in one queue.
System auto-assigns
The best driver is matched instantly based on proximity, availability, and your custom rules.
Dispatcher monitors live
Full visibility of every trip, every driver, and every status on one real-time dashboard.
Trip completes smoothly
Zero confusion, zero delays. Fare settled, rating collected, next ride ready to dispatch.
Drive Measurable Results Across Your Fleet
Companies using the Yelowsoft dispatcher consistently achieve measurable results from day one.
40%
Faster Ride AssignmentAuto-dispatch cuts assignment time from minutes to seconds
30%
Fewer Missed BookingsUnified queue ensures no request slips through the cracks
25%
Higher Driver UtilisationSmart matching and heatmaps reduce idle time across your fleet
😊
Better Customer SatisfactionFaster pickups, fewer errors, and smoother trip experiences
Designed for Dispatchers & Fleet Managers
Whether you're on the front line assigning rides or managing the bigger picture, Yelowsoft works for your role.
For Dispatchers
Front-line operators & call centre agents
For Fleet Managers
Operations heads & business owners
Works Seamlessly with Your Entire System
The dispatcher app is the operational hub, deeply connected to every part of your taxi business.
Boost Efficiency By Up To 60% and Streamline Taxi Dispatch Operations
Yelowsoft empowers dispatchers to efficiently manage and allocate taxis, ensuring seamless operations. Enhance customer satisfaction and streamline your taxi business operations.
Efficient Dispatching
Streamline the entire taxi dispatching process, manage and allocate available taxis to incoming customer requests.
Improved Customer Service
With Yelowsoft, dispatchers can quickly and accurately process customer requests, ensuring a prompt response and efficient service delivery.
Advanced Analytics and Reporting
Dispatchers can access comprehensive analytics and reporting features such as booking trends, peak hours, driver performance, and customer feedback, and use this information to make data-driven decisions, optimize operations, and improve overall efficiency.
Better Resource Allocation
With Yelowsoft, dispatchers can get real-time tracking and status updates to optimize resource allocation. They can determine the high demand areas and position the taxis to meet the increasing customer requirements and maximize fleet utilization.
Enhanced Efficiency and Productivity
Automating manual tasks and providing a centralized system can reduce the tasks and burdens on dispatchers, it helps them save time and efforts. The time and efforts saved can be spent on other critical tasks to increase efficiency and productivity..
Testimonials
Client Testimonials
Proofs we have done amazing things!
Yelowsoft helps its Mexican client – Click To Go with an advanced Super App. Watch the below video where our client shares his experience of working with us.
Arturo Reveles
Click To Go
Our Blogs
News, blogs and Insights
Discover all the latest news, trends, and insights pertaining to on-demand businesses through our well-crafted content.
Stop the Dispatch Struggle. Start Automated Dispatch & Manage like a Pro.
This isn't just a dispatch tool, it's the system that keeps your entire taxi business running smoothly, every minute of every day.