40%
Less workload
0
Missed bookings
8+
Channels unified
500+
Operators worldwide
Join Industry Leaders Using Yelowsoft
Managing 8 Booking Channels Manually Is Killing Your Efficiency
The more channels your customers book through, the more chaotic your operations become, unless all channels feed into one system.
Bookings are scattered across apps and inboxes
WhatsApp messages, emails, phone notes and spreadsheets: your dispatchers manually check 6 different places before assigning a single driver.
Missed bookings cost you revenue and reputation
A message missed on WhatsApp or an unseen email booking can cost you a ride. Over time, this leads to lost income and unhappy customers.
Manual data entry slows everything down
Entering call bookings, copying details from messages, or updating spreadsheets manually creates delays and increases the risk of errors.
No single view of your booking pipeline
When bookings come from different channels, it becomes difficult to track demand, peak hours, and channel performance in one place.
One System. Every Booking Channel. Zero Manual Work.
Yelowsoft’s omnichannel taxi booking system connects every booking source directly to your dispatch dashboard. Bookings from any channel are captured instantly and assigned to the nearest available driver without manual steps.
- WhatsApp, Email, IVR, API, Web, App, Marketplace and bulk imports, all unified
- Every booking auto-appears in your dashboard with no manual entry, ever
- Automatic driver dispatch the moment a booking lands from any channel
- Single real-time view of all bookings, channels and fleet availability
- Full channel analytics so you know which sources drive the most revenue
8+
Booking channels unified in one dashboard0
Manual data entry required per booking40%
Reduction in dispatcher workload100%
Booking capture rateEvery Channel Your Customers Use, Captured Automatically
No matter where your customer books, Yelowsoft’s multichannel booking system for cab pulls it straight into your dispatch dashboard in real time without switching apps or manual work.
WhatsApp Bookings
Connect your business WhatsApp number to the omnichannel cab booking system. Every customer message is converted into a booking and appears directly in your dispatch dashboard without switching between chats and systems.
- WhatsApp API integration with your existing number
- Booking details auto-captured and mapped to trips
- Instant customer confirmation on booking creation
- Dispatcher views bookings alongside all other channels
Email Bookings
Connect your booking email to your system and let it turn incoming emails into ready-to-dispatch bookings automatically without the need for manual inbox handling.
- Dedicated booking email inbox connected to your dashboard
- Ride details parsed and populated automatically
- Confirmation email sent to the customer on receipt
- Zero manual data entry for your dispatch team
IVR / Phone Bookings
Your IVR or phone system captures ride requests through voice or keypad input and sends complete bookings to your dashboard without manual intervention.
- 24/7 automated phone booking without staff dependency
- Captures pickup, drop, time, and passenger details
- Booking created instantly and ready for dispatch
- Reduces call errors and manual transcription work
API & Third-Party Integrations
Connect your dashboard to any third-party platform, travel tech provider or partner system via REST API. Their bookings land in your system instantly.
- REST API with full documentation for any third-party system
- Receive bookings from travel platforms, OTAs and resellers
- Commission-based booking tracking per source
- Real-time two-way sync — status updates flow back to the partner
Excel, CSV & XML Import
Travel agencies, hotels and event companies send bulk ride orders via spreadsheet. Yelowsoft imports any Excel, CSV or XML file and creates all bookings in seconds.
- Drag-and-drop file import into your dashboard
- Hundreds of bookings created from a single upload
- Field mapping tool handles different file formats per partner
- Validation alerts flag missing or incorrect data before import
Voice AI Booking
Customers call your number and Yelowsoft's AI voice assistant handles the entire booking — capturing pickup, destination, date and passenger details without any human dispatcher.
- AI answers calls 24/7 with no staff required to take bookings
- Booking created instantly in your dashboard after the call
- Confirmation SMS sent to the customer on completion
- Handles multiple calls simultaneously with no missed bookings
From Any Channel to Dispatched Driver in Under 60 Seconds
Here's exactly what happens the moment a booking arrives, regardless of which channel it comes from.
Booking Arrives on Any Channel
A customer sends a WhatsApp message, calls your number, books through your website, API, or uploads a file, every request flows directly into your system without delays.
- InstantAuto-Parsed & Normalised
Yelowsoft multi channel taxi booking software captures pickup, drop, time, and passenger details from messages, calls, emails, or files and converts them into a ready booking record.
- Under 3 secondsAppears in Your Dashboard
The booking appears in your central dispatch panel with all details, tagged by source, and ready for review, edit, or assignment.
- Real-timeDriver Assigned & Notified
The system assigns the nearest available driver and sends job details instantly. The customer also receives confirmation without manual follow up.
- Under 60 secondsTestimonials
What Our Customers Say about our solution?
Hear directly from operators who have seen real transformation with Yelowsoft's ride management software.
Okoye Ifeanyi, the CEO of CrabbyRide says he can offer cost-effective rides with the help of Yelowsoft. He is sharing his experience with the team and the software in the video.
Okoye Ifeanyi
Crabby Ride
Frequently asked question
A multichannel cab booking system allows customers to book rides through channels like WhatsApp, email, calls, apps, or APIs. All bookings are collected into one dashboard, helping operators manage requests easily without switching between multiple platforms.
Yelowsoft supports bookings from WhatsApp, email, IVR calls, APIs, Excel, CSV, XML, and mobile apps. All booking channels are connected to one system, so you can track and manage every request from a single dashboard in real time.
No, customers can continue booking through their preferred channel like WhatsApp, calls, or email. Yelowsoft captures all booking requests automatically and brings them into one system without changing the customer’s booking experience.
Yelowsoft connects with WhatsApp Business API to receive bookings directly. Messages are captured, processed, and converted into ride requests in the dashboard. Customers also receive automatic confirmations for a smooth booking experience.
Yes, you can upload bulk bookings using Excel, CSV, or XML files. The system reads the data, validates it, and adds bookings directly to your dashboard. This reduces manual work and ensures accurate handling of partner bookings.
Yes, Yelowsoft provides detailed reports showing bookings and revenue by each channel. You can see which sources perform best, analyze trends, and make better decisions to improve your booking strategy and increase overall revenue.
It saves you time by consolidating all booking sources into one dashboard, reduces the risk of missed bookings, and enhances operational efficiency by eliminating the need for multiple apps and manual data entry.
Stop Managing Bookings Across Multiple Apps. Bring Everything Into One Dashboard
See how Yelowsoft ’s best multi channel taxi booking platform consolidates WhatsApp, Email, IVR, API, bulk imports and more into a single dispatch view with zero manual data entry and zero missed bookings.