Frequently Asked Question - Yelowsoft

Frequently Asked Question

1What exactly is Yelow Taxi?

Yelow Taxi is a white label taxi software solution that includes fleet management, dispatch and booking solution designed and developed by Peerbits. It is meant for businesses of all sizes and shapes that must manage a fleet of vehicles. The solution is delivered in the form of various mobile and web apps.

2What are the various types of fleets Yelow Taxi will find relevance in?

While the list is virtually endless. As I mentioned, any business that manages a fleet as a core part of their business operations or as an extended part of their business operations, will find solutions provided by Yelow Taxi relevant.

For example,

  1. School Bus Tracking
  2. Limo Software
  3. Fleet Rental Solution
  4. Concierge Solution
  5. Trucking & Logistic App
  6. Ride Sharing & Pooling
3What are the various modules Yelow Taxi is delivered to its clients?

Yelow Taxi at this stage is delivered in three ways:

  1. Taxi Booking System
  2. Dispatcher Module
  3. Fleet Management System

A client can purchase a combination, all three or either of the three based on their business requirement.

4How customizable is Yelow Taxi?

As a white label taxi and fleet management solution, Yelow Taxi is fully customizable to your branding requirements and business rules. Moreover, you’ll have the admin access that is can override rules, make exceptions to the fleet operation. Our specialist will help you customize the app.

5In which form, the solution is delivered to the customers?

As a mobile-first taxi solution, depending upon the module the clients opted for, we may deliver a couple of native mobile apps for both iOS and Android. In addition, some of the solutions might delivered in the form of responsive web app.

For example, in Yelow Taxi’s Taxi Booking System, two mobility solutions: one for the driver, another for the passenger are delivered in the form of mobile applications and work very much like any on-demand taxi service in the market.

6My fleet is less than 10 vehicles but I am adding more vehicles, is the solution for me?

Yes, regardless the size of your fleet, Yelow Taxi dispatch solution is just right for you. We made the solution to be scalable and should work as it is no matter how many new vehicles you add in the fleet.

Theoretically, Yelow Taxi has no limit on the number of vehicles in a fleet it can manage. In fact, it can be made to manage more than one fleet at a time.

7I am interested in Yelow Taxi, what’s next?

Talk to our sales team. Fill this form up. We will arrange you a callback, where we will discuss the requirement in detail. In addition, you can always email your requirements to info@yelowtaxi.com with date and time you expect a callback.

8What is YDispatch?

YDispatch is a whitelabel dispatch software designed and developed as a comprehensive solution inclusive of mobile apps by YelowSoft.

9What are the various pieces of software the dispatch solution includes?

YDispatch includes a dispatch dashboard, a web app or mobile/ tablet app, to be operated by a taxi handler and a mobile app for drivers to notify them of a fresh booking along with pick up and drop off location on an interactive map.

10What is the pricing model?

YTaxi at the time of delivery gives you the option to either buy the solution all together and upload it on the server of your choice with our assistance or subscribe to the service (SaaS-offering) with one of our payment plans.

The former is costlier but gives you full control, the latter is relatively cheaper but the SaaS vendor restricts control.

11What are the all types of fleet vehicles does the solution supports?

Taxi, Limousines, Private cars, Chauffeur-driven, Luxury vehicles, and Service vehicles

12What is the minimum and maximum fleet size does the solution support?

As such there is no minimum and maximum size that the dashboard supports. The maximum size is bounded by the hosting server’s maximum carrying capacity. The minimum fleet size is more of a decision taken around RoI.

13What is YCorporate?

YCorporate is a software solution built around corporates’ needs to help them manage their service fleet efficiently. The software is ready to deploy with minimum coding on the on-premise server or cloud.

14What are the various advantages of the corporate solution?

We developed the solution around three parameters:

Rapidity: Fastest time to market, quick customization

Scalability: Ability to add more vehicles as the business grows

Cost-effectiveness: You pay only what you use

15What are the areas of corporate operations where the solution will find application?

Daily Commute, Business Tours, On-site Visit, Delegations, Conferences, and Leisure

16What is YelowSoft’s enterprise solution?

The enterprise solution is a custom-made taxi management solution that is deployed inside an enterprise, often in phases, to transport people within the enterprise. The enterprise defines, manages, and operates the solution’s application to raise productivity, speed-up tasks and, and, hence, cut costs.

17What are various advantages of the enterprise solution?
  1. Minimum downtime
  2. Sitewide support
  3. Multisite deployment
  4. On-premise and remote support
  5. Regular software maintenance and version updates
  6. Vendor Migration assistance
  7. Multiplatform mobility solutions
18What are the various testing methodologies you employ to test an enterprise solution?

We insist on Agile testing and refrain from traditional plan-driven methods at all times. You may still see one of our testers performing waterfall method. But we are insistent on these methods:

  1. Functionality Testing
  2. User Experience Testing
  3. Performance & Load Testing
  4. Compatibility Testing
  5. Security Testing
19What if the software or one of its modules doesn’t work as expected upon deployment?

This is seldom a case as we test the software in a sandboxed environment inside your premise’s IT infrastructure inside the same set of hardware and Operating system. Only after rigorous testing and success, we move to sitewide deployment and enterprise wide deployment.

In highly critical enterprises, we even place a small support team on their premises. A dedicated support manager is standard across YelowSoft’s enterprise offerings.

20Is the solution like Uber restricted to an enterprise?

Well, since the solution is custom made to an enterprise’s requirements, scope and budget, it doesn’t exist as such. If required, we can build an Uber like solution for your enterprise with passengers as your employees, partners, guests and clients.

  • emmanuel
    "Working with Yelowsoft has been very rewarding. Initially, I was afraid that you would not be able to deliver on my project, but your team work tirelessly and got it done. You are very patient in handling my observations and concerns, your response time is also very good. I will always choose you. Keep it up."
    Emmanuel
    Time Drive
  • yfclient
    Everything is going fine. Great work!! I would never regret doing business with Yelowsoft. Keep up the good work.I always got quick response from Mushahid and Shehezad. I would definitely refer you to my friends for future businesses.
    Mohammad Daoud
    OperaTaxi

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