Explore Yelowsoft’s Taxi Dispatch Software Features

Booking & Reservation

Give Your Customers More Ways to Book a Ride

Let your customers choose how they book rides. Whether it’s through an app, web, email, or even WhatsApp. Offer flexible booking options that fit every rider’s lifestyle.

WhatsApp Booking Integration

Your customers can book a ride simply by sending a message through WhatsApp. It feels natural, fast, and familiar which makes it easier for you to reach users using WhatsApp.

Advance Trip Scheduling

Riders can plan their trips ahead of time, book a vehicle in advance, and travel stress-free. It builds trust and improves customer satisfaction with zero last-minute chaos.

On-demand Trip Bookings

Riders can book a trip in seconds and get matched instantly. Drivers nearby are notified right away, so the whole process feels smooth, fast, and reliable.

Daily or Weekly Ride Scheduler

Repeat riders can set up their routine rides once and forget about them. No more manual bookings every day. It saves time and keeps their schedule on track.

Web eBooker

Customers can book a ride directly from your branded website. It’s always open, works from anywhere, and reduces dependency on call centres.

Global Trip Aggregator Integration

Connect with aggregators like HolidayTaxis or OTAs and pull in trips automatically. This expands your reach and helps to grow your business without extra work.

Kiosk Booking Support

Let hotel staff or guests book rides directly from a kiosk using your branded software. It increases bookings from walk-ins and boosts your local presence.

User App Ride Booking

Customers can book rides on-demand or pre-schedule right from your app. They can track trip status in real-time, driver details, view past trips, and feel in control of every part of their ride journey.

IVR Call Booking

Your customers can book rides by calling a dedicated number and sharing trip details. This helps you serve non-app users and grow with a simple, voice-based option.

Manual Booking via Admin Panel

Admins can create bookings from the panel when riders call or message directly. It helps you to cover missed opportunities and keeps your operations in full control.

Email-Based Booking Automation

When riders email trip details, the system picks it up and creates bookings automatically. It saves admin time and brings structure to how trips are received.

Manifest Upload (CSV Import)

Upload bulk bookings in one go using a CSV file. The system reads and converts each row into a trip, which cuts down manual work and saves hours of admin time.

Return Journey Booking

Riders can book the return leg of their journey in one shot. It’s quick, convenient, and encourages users to plan ahead without repeating the booking process.

Airport Transfer Booking

Riders enter flight details and your system tracks delays or arrivals. You can also apply custom pricing or vehicle types to serve airport runs more effectively.

Point-to-Point Ride

Customers choose pickup and drop locations and book right away. The system calculates real-time fare and assigns a nearby driver without delay or confusion.

Hourly Ride Booking

Riders book a car by the hour for errands or meetings. No stress about distance or multiple stops. It’s great for business users or anyone who needs flexibility.

Package-Based Rental Ride

Offer set packages like 4 hours 40 km or 8 hours 80 km. Customers get predictable pricing while you increase revenue with fixed rental-based trip options.

Dispatch

Streamline Trip Assignments with Smart Dispatch Tools

Manage ride assignments your way. Use automation or take manual control with powerful tools that help you dispatch trips faster, smarter, and more efficiently.

Smart Auto Dispatch Engine

Assign trips to the nearest and most suitable driver automatically. Save time, reduce idle hours, and improve your customer’s wait time with smart dispatch logic.

Manual Driver Assignment

Take full control by assigning drivers manually during busy hours or special requests. Match the right driver to the right ride in just a few clicks.

Real-Time Demand Heatmap

See where the demand is rising across your service zones. Move your fleet smartly and send drivers to hotspots before requests even arrive.

Ride Broadcasting

When a ride request comes in, notify all available drivers nearby and let them accept the trip. Maximize driver activity and cut down on passenger wait time.

Trip Rescheduling

Reschedule any ride without deleting or recreating the booking. Update trip time easily and notify both driver and customer instantly.

Edit Trip Details

Change ride info like location, time, or vehicle type anytime. Avoid cancellations, keep records clean, and offer flexibility your users expect.

Unassigned Trip Allocation

Easily view all pending trips and assign them using a drag-and-drop interface. See driver status live and clear unassigned rides quickly.

Real-Time Driver Map View

Track every driver in real time on a live map. View their current trip status and assign bookings based on their exact location and availability.

Communication

Keep Everyone Connected with Smarter Communication Tools

Deliver updates and alerts across every channel your riders and drivers prefer. Improve clarity, build trust, and ensure smoother operations with real-time communication features.

Push Notification Manager

Send real-time alerts to riders and drivers directly in the app. Keep everyone informed about trip updates, promotions, and system changes as they happen.

Scheduled Texting

Automate important SMS updates for riders, drivers, and account holders. Keep your audience informed at the right time without lifting a finger.

Scheduled Emailing

Set up automatic emails for trip updates, account alerts, or promotional campaigns. Stay consistent and visible in your users’ inboxes without manual effort.

In-App Chat Messaging

Enable smooth real-time chats between riders and drivers during a trip. Eliminate confusion and improve coordination directly inside your app.

Freshdesk Live Chat Integration

Connect users and drivers with live support agents inside the app. Solve problems quickly and make every trip experience stress-free.

WhatsApp Event Notifications

Send booking updates and alerts to users and drivers through WhatsApp. Offer a faster, more familiar way to stay in touch without relying on SMS.

Marketing

Boost Your Growth with Built-in Campaigns and Promotions

Run smart promotions, drive repeat bookings, and increase your brand visibility using marketing tools designed to keep both riders and drivers engaged with your platform.

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Promo Code Campaign

Offer discount codes that riders can apply while booking trips. Run promotional campaigns that bring in new users and keep the existing ones coming back.

Reward

Reward your users with points every time they book or register. Let them redeem those points on future rides and enjoy a more rewarding experience with every trip.

Incentive Scheme

Encourage drivers to complete more trips with performance-based incentives. Keep them active and motivated while improving availability for customers.

Referral Program

Let riders and drivers invite their friends and earn rewards when they join. Grow your network through referrals and create a community that brings more bookings.

In-App Advertisement

Use in-app banners to highlight your offers or partner ads. Drive more visibility, improve user engagement, and generate extra revenue through ad placements.

Reports

Stay Ahead with Powerful Operational and Financial Reports

Make smarter decisions with data that gives you a full picture of your business. Track performance, monitor trends, and keep every part of your platform accountable.

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Trip Productivity Report

Track ride volumes, cancellations, and pickup patterns. Use the data to reduce downtime, improve routes, and increase booking success across your platform.

Revenue and Expense Summary

Get a complete view of your earnings, dues, and profit margins. Monitor financial health with real-time updates and plan your growth with confidence.

Driver Performance Report

See how each driver is performing using trip logs, activity time, and earnings. Make informed choices to reward top performers or improve service quality.

Compliance in Excel and CSV

Export trip and financial reports in Excel or CSV format. Stay audit-ready with easy-to-share records that support transparency and accountability.

Rider Engagement Report

Understand how your riders behave across trip requests, cancellations, and app usage. Spot service gaps and improve user engagement with real insights.

Automation

Automate Your Daily Workflows to Save Time and Maximize Impact

Set intelligent rules and schedules to automate rewards, penalties, and marketing campaigns. Focus less on repetitive tasks and more on scaling your business.

Operational Rules Engine

Set smart rules to reward top-ups or penalize driver behavior automatically. Reduce manual work, enforce consistency, and keep your system running efficiently.

Campaign and Promotion Scheduler

Schedule campaigns that target inactive users or drivers with promo codes or incentives. Boost engagement and trip volume with automated outreach via email or SMS.

Security and SOS

Strengthen Passenger Safety with Real-Time Tracking and Emergency Tools

Equip your platform with built-in safety features like live trip tracking and SOS alerts. Give passengers peace of mind and show your brand values their protection.

Passenger Tracking Link

Share real-time trip tracking with friends or family through a secure link. Boosts transparency and ensures passengers feel safe and informed throughout their ride.

Emergency Contact (SOS Alert)

Users can add emergency contacts and send instant SOS alerts with live trip details. Builds trust and shows your strong commitment to passenger safety and care.

Driver Management

Build a Reliable Driver Network with Flexible Plans and Smart Tools

From onboarding and document tracking to subscriptions and payouts, manage every driver with ease. Give them the flexibility they want and the support they deserve.

Driver Profile and Registration

Add drivers quickly through the admin panel or app. Capture their profile details to show verified information to riders and build trust from the very first trip.

Bank Details and Automated Payouts

Drivers can add bank details from the app. The system takes care of timely payouts automatically, so you never need to worry about manual payments or delays.

Driver Document Management

Collect and verify driver documents directly through the system. Set expiry reminders and automate compliance to keep your fleet always ready and legally safe.

Per Trip Subscription Plan

Offer a no-upfront-cost model for drivers. The system deducts commission per trip automatically and tracks every earning and deduction clearly.

Limited Trip Subscription Plan

Let drivers pay once for a set number of trips. When the limit is reached, they are shifted to per-trip billing. It is ideal for medium-frequency drivers and easier for admins to track.

Unlimited Trip Subscription Plan

Enable high-volume drivers to pay once and drive freely. No deductions per ride. Fixed plans for 7, 15, or 30 days keep things simple and transparent for both sides.

Salary-Based Subscription

Run a salary-based model with weekly or monthly payments. The system adjusts cash trip amounts automatically and keeps all records clean and organized.

Vehicle Management

Keep Your Fleet Compliant, Updated, and Ready to Roll

Manage every vehicle in your fleet with confidence. From document verification to shared shifts, our tools ensure your operations stay smooth, safe, and efficient.

Vehicle Information Management

Add and manage vehicle details like number plate, brand, and photo. Riders see verified info during trips, improving service transparency and user confidence.

Vehicle Document Verification

Let drivers upload vehicle documents like registration and insurance. The system verifies them and sends expiry alerts, keeping your fleet compliant without effort.

Multi-Driver Shift Assignment

Assign multiple drivers to one vehicle for shift-based operations. The system handles activations automatically, so your vehicles are always ready to go.

Payment

Power Every Ride with Seamless, Secure, and Flexible Payments

Handle payments your way. From fixed fare prepayments to automatic driver payouts, our system gives you full control over how money flows across your platform.

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Pre-Payment with Fixed Fare

Set upfront fares between locations and collect payment before booking. It reduces payment defaults and saves your team from chasing down unpaid trips.

Post-Payment with Dynamic Fare

Charge customers after the ride ends, based on actual time and distance. It builds trust with transparent pricing and encourages more ride bookings.

Top-Up and Recharge System

Drivers and users can recharge wallets through the app, while admins can manually add offline payments—keeping accounts funded and trips running smoothly.

Automated Payout Processing

Set weekly or monthly payout plans for drivers. The system auto-calculates and transfers earnings to bank accounts, saving time and ensuring payout accuracy.

Settlement Adjustment

Admins can manually deduct or credit driver and user wallets when needed. It gives you full control over financial settlements and clears any offline dues.

Transaction History Report and Export

Track every wallet action including top-ups, payouts, and trip payments with detailed reports. You can also export them anytime for audits or records.

Pricing

Stay in Control with Flexible, Transparent Fare Models

From short-distance rates to premium zone pricing, our advanced pricing tools give you the freedom to create a fare system that works best for your business and your customers.

Custom Pricing Engine

Set clear fare logic for every trip. The system calculates ride costs using per distance and time rules, keeping prices fair, predictable, and consistent across the board.

Per KM or Mile

Apply distance-based rates with full flexibility. Define different prices for various ranges to encourage short rides and improve profit margins on longer trips.

Range-Based Fixed Pricing

Charge a flat fare for trips within a defined distance range. It makes pricing simple for users, boosts driver confidence, and eliminates any fare-related confusion.

Zone-Wise Pricing

Assign fare rules to zones like airports or downtown areas. The system applies them automatically, helping you manage regional pricing and increase revenue where it matters most.

Surge Pricing

Boost fares during peak hours or in high-demand zones automatically. It helps you attract more drivers, meet customer demand, and increase trip revenue at the right time.

Corporate

Take Full Control of Your Corporate Travel Management

From custom pricing to automated invoicing, give your corporate clients a seamless way to manage employee rides, monitor budgets, and ensure transparent billing—without manual work.

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Account and Billing Management

Track all corporate trips under one account with automated reports and invoices. Manage employee profiles and ride history with complete billing transparency.

Custom Corporate Pricing

Assign unique fare structures for each corporate client. Show only relevant vehicles and pricing based on agreements, trip types, or business categories.

Auto Invoice Generation

Send invoices automatically on scheduled dates. Save time, reduce manual errors, and ensure each corporate receives timely, accurate bills based on usage.

Corporate Authorizer Access

Let companies assign authorizers to approve rides, view history, and manage bills. Improve workflow, accountability, and reduce delays in corporate ride handling.

Corporate Budgeting Controls

Set ride limits for each company or employee. Automatically restrict bookings once budgets are hit, helping corporates control transport spend without extra effort.

Our satisfied clients

Proofs we have done amazing things!

We are really impressed with them because they created an app beyond my expectations. It has helped me to streamline my taxi business while also providing a more convenient and enjoyable experience for my customers.

Abdullah Halim

Managing Director, SK Taxi

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It was a pleasure working with a team of expert developers to create a taxi app for my business. The team was professional, responsive, and incredibly knowledgeable about the latest trends in the industry.

Arturo Reveles

CEO, Click To Go

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It was a great pleasure working with Yelowsoft team as they built a smart taxi app, and I must say, it was an incredible experience. The team was extremely knowledgeable and skilled, and they paid attention to every detail.

Mohamad Amirul Shafiq

CEO, Smart Taxi

I couldn't be happier with the results. From the very beginning, the team was professional, responsive, and incredibly knowledgeable about the latest technology trends and user needs.

Ploy Rahong

CEO, Navigo

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