Taxi Dispatch ,

Complete guide to white-label rideshare app development

Learn to build a reliable white-label ride-sharing app like Uber in this comprehensive guide.

Complete guide to white-label rideshare app development

Updated on March 26, 2024
14 min read

Quick Summary

This blog is a comprehensive guide to developing a white-label ride-sharing app without any hassle. It talks about how to build it, the core features you need, the benefits of white-label ride-sharing software, why it's great compared to custom apps, key players in the ride-sharing industry, post-launch considerations, and cost analysis. Every piece of content provides valuable insights and actionable advice you can use for your taxi business growth.

Whether you have taxi booking software that’s built from scratch, have bought an Uber clone script or using a white label solution already but are unhappy due to reasons like fewer features or lack of advanced features, poor customer support, no timely update, unable to integrate with your existing 3rd party software, then this blog is for you.

You're an ambitious taxi or transportation business owner. And you've noticed the growing demand for on-demand ride services. According to a report by Marketandmarket, the global ridesharing market is projected to reach a staggering $185.1 billion by 2026, up from $85.8 billion in 2021. With such drastic growth, it's no wonder that you would like into this lucrative market.

However, building a rideshare app from scratch can be a daunting and costly decision. Especially if you're new or struggling with budget issues.

And that's where Yelowsoft’s white-label rideshare app comes into play. It is a cost-effective and efficient solution that allows you to offer on-demand transportation services under your own brand name without building a ride-sharing app from scratch.

By the end of this blog, you will know everything about how you can develop a reliable white-label rideshare app along with the core and advanced features and cost.

As you have come here to learn about white-label ride-share app development, let's start with it without eating up your time with other information.

Development Process


You might be wondering, "How exactly does the development process for a white-label rideshare app work?" Let's break it down into easy-to-understand steps:


The first step is all about laying the foundation for success. And that’s planning. Just like you will not start building a house without a blueprint. In the same way, define requirements and set clear objectives for your white-label rideshare app.

For example, let's say you own a taxi company called "City Cabs," and you want to offer a rideshare service to your customers. During the planning phase, you'll need to decide on the features you want in your ride-share software, such as

  • Booking options
  • Payment methods
  • Driver management tools and more

Once you've defined your requirements, you'll need to select a reputable white-label software provider with the right expertise and tools to bring your vision to life. Plus, that aligns with your goals.


Now comes the fun part which is to make the app your own! Just like you'd decorate your new house to reflect your personal style. Here, you'll work with the white-label solution provider to customize the app's branding elements, such as;

  • Logos
  • Color schemes
  • UI/UX design and more

Imagine your "City Cabs" app with your company's signature colors and a sleek, user-friendly interface that reflects your brand's personality. You can also configure specific features to meet your unique business needs, like adding support for cash payments or integrating with your existing dispatch system.


Before you can invite guests (customers) to your new house (app), you need to make sure everything is in working order. And you can ensure that by testing.

Your white-label software provider will conduct thorough quality assurance checks. Identify and fix any bugs or issues, just like a professional home inspector would.

They'll also perform user acceptance testing (UAT) to ensure the app meets your requirements and provides a seamless experience for customers and drivers.


The big day is finally here. The time to launch your white-label rideshare app! Your white-label provider will guide you through the process of deploying the app to various app stores (e.g., Apple App Store, Google Play Store).

This phase also involves implementing marketing strategies and user acquisition tactics to ensure a successful launch and rapid adoption.

By breaking down the development process into these relatable steps, you can better understand the journey you'll go through when creating your white-label rideshare app.

Core features of a white-label rideshare app

A well-designed white-label rideshare app should cater to the needs of all stakeholders which include;

  • Customers
  • Drivers
  • Vendors
  • And administrators

Let's explore the core taxi dispatch system features that typically include.

Customer app features

Also explore customer app


For your customers, the app should have features that offer a seamless and convenient experience when they book a ride. The customer app should offer:

  • Booking and scheduling rides: Easy ride booking with a few taps that include options for scheduling future rides.
  • Real-time driver tracking: Track your driver's location and estimated time of arrival.
  • Multiple payment options: Secure and flexible payment methods, such as credit/debit cards, mobile wallets, and cash.
  • Ratings and reviews: Provide feedback on your ride experience and view driver ratings.
  • Promotions and discounts: Stay updated on special offers and discounts to save money.

Driver app features

Also explore driver app


Your drivers are the backbone of your rideshare service. And your driver app should empower them to perform efficiently:

  • Accepting and managing ride requests: Receive and accept ride requests with ease.
  • Turn-by-turn navigation: Integrated mapping and turn-by-turn navigation for seamless routing.
  • Earnings tracking and reports: Monitor earnings, trips, and payouts in real-time.
  • Document management: Upload and manage necessary documents, such as licenses and vehicle registrations.

Dispatcher panel features

Also explore dispatcher app


As a vendor (taxi or transportation company), you'll need a dedicated panel to manage your fleet and operations:

  • Driver management: Onboard new drivers, track driver ratings, and manage payouts.
  • Ride dispatching and assignment: Efficiently assign rides to available drivers.
  • Analytics and reporting: Access insightful data and reports on ride metrics, earnings, and more.
  • Customer support management: Respond to customer inquiries and resolve issues promptly.

Admin panel features

Also explore admin app


The admin panel is the command center for overseeing the entire rideshare platform:

  • Overall taxi management platform: Monitor and manage all aspects of your taxi business.
  • User management: Manage customers, drivers, and vendors within the system.
  • Revenue management and accounting: Track revenue streams, manage payments, and handle accounting tasks.
  • Promotions and marketing campaigns: Create and launch promotional offers and marketing campaigns.
  • Analytics and reporting: Gain comprehensive insights through advanced analytics and reporting tools.

Benefits of white-label rideshare app development


Now that you understand the core features, let's explore the key benefits of choosing a white-label rideshare app for your business:

  • Faster time-to-market and lower development costs:

Instead of building a taxi booking app from scratch, you get a ready-made solution that can be launched quickly. This saves you both time and money.

  • Customization and branding options:

While leveraging a pre-built ready-to-use platform, you can still customize the app to match your brand identity and specific requirements.

  • Scalability and ease of updates/maintenance:

White-label solutions are designed to be scalable. They allow you to easily accommodate growth. Updates and maintenance are handled by the provider which reduces your workload.

  • Access to a proven and tested solution:

You're not reinventing the wheel. Instead, you're adopting a solution that has already been tried and tested in the market that minimizes risks drastically.

  • Potential for cost savings and increased revenue:

By leveraging an existing taxi dispatch platform and streamlining operations, you can reduce costs and potentially increase revenue through efficient service delivery.

Comparison: Ready-to-use vs. custom rideshare apps

While white-label solutions offer numerous advantages, it's essential to understand the difference between both and know what’s better for you.

AspectReady to use white-label rideshare appsCustom rideshare apps
Development time Launch in 3 weeks. May take 6 months or years.
Upfront costsFree with a basic version and advance at lower upfront costs.Higher upfront costs and keep eating your money in the bank account.
Customization optionsCustomization for a special feature.Full customization but with massive investment.
ScalabilityScale as you grow.Scale but with add-on charges.
MaintenanceManaged by the provider.In-house maintenance which causes extra costs.
RiskLower risk. Proven solution.Higher risk and unproven.
BrandingRebrand with your name, logo, color, and more.Full control over branding.
Feature accessPredefined feature set but with multiple options including basic, standard, and advanced.You can have features you want and as you want. Just the con is, that it takes time and money - both at extreme levels.
SupportPre and post-support included. With Yelowsoft, it’s always.In-house or have to outsource the support.
UpdatesAutomatic updates from the provider with zero investment.Manual updates are required with extra investment.

As you can see, both approaches have their pros and cons.

Ready-to-use white-label apps offer a faster and more cost-effective solution with lower risks.

Custom apps provide complete control and tailored features but require more time, resources, and massive investment in hiring developers and building infrastructure and risk management.

The choice ultimately depends on your specific business needs, budget, and long-term goals.

Many businesses opt for custom rideshare app development, buy an Uber clone script or get a low-performing white-label solution and then gradually transition to a reliable white-label cloud-based taxi dispatch software that offers only peace of mind, real automation, and consistent business growth.

Read More: Explore a case study that has tried a clone script, built software and then opted for Yelowsoft’s white-label taxi booking software.

Key Players in the rideshare industry

Major players like Uber and Lyft have dominated the taxi industry. And have made it challenging for smaller businesses like yours to gain a foothold.

These industry giants have deep pockets, robust technology, and massive user bases. They leverage their potential to make it difficult for newcomers to compete directly. And even for existing businesses operating manually.

However, with a white-label taxi booking software, you can tap into the market by offering localized and niche services to your customers that larger players may not prioritize.

Opportunities with white label taxi app

By leveraging a white-label platform for taxi business management, you can quickly establish your brand and service offerings without the need for significant upfront investment or technological expertise. This generates an opportunity for your business (no matter what size) to participate in the booming rideshare industry.

Post-Launch Considerations


Launching your white-label rideshare app is just the beginning. To ensure long-term success, you'll need to focus on several post-launch considerations:

  • Marketing and user acquisition strategies

Develop effective marketing campaigns and user acquisition strategies to attract and retain customers and drivers.

  • Driver onboarding and management

Streamline the process of onboarding and managing drivers. Ensure a seamless experience for both parties.

  • Continuous app updates and maintenance

Work closely with your white-label provider to ensure the app stays up-to-date with the latest features, bug fixes, and security patches.

  • Customer support and feedback loops

Implement robust customer support channels and gather feedback from users to continuously improve the app and service quality.

  • Scalability and future enhancements

As your business grows, be prepared to scale your operations and explore additional features or integrations to stay ahead of the competition.

Cost to develop white label rideshare app

One of the primary advantages of white-label rideshare apps is their cost-effectiveness compared to building a custom solution from scratch. Let me help you with the cost structure:

Most white-label software providers offer various pricing plans or licensing models, which can include:

  • Upfront license fee: A one-time fee for acquiring the white-label solution.
  • Subscription-based pricing: Recurring monthly or annual fees based on your usage or requirements.
  • Revenue-sharing model: The provider takes a percentage of your business revenue as payment earned using the white-label taxi management software.

It's important for you to carefully evaluate the pricing plans they offer. Consider factors such as

  • Included features
  • Support services
  • Scalability options and more

And the best thing for you is that Yelowsoft offers two plans.

Begin free, Upgrade any time.

Start automating your deliveries for free. Upgrade anytime when you want more.

Free trial

Has every necessary feature to sell and earn online.

Paid plan

Unlock advanced features to 5x your business growth.


White-label rideshare apps present a golden opportunity for taxi and transportation businesses to automate their business and tap into this technology-driven and profit-making industry. By leveraging a pre-built, customizable white-label software solution, you can quickly enter the market, establish your brand, and offer reliable Uber-like rideshare services to your customers.

Throughout this guide, you've explored the development process, core features, benefits, and cost considerations of white-label rideshare apps.

As the famous quote goes, "The journey of a thousand miles begins with one step." And you can take the first step towards unlocking your new revenue streams and cementing your place in the on-demand transportation revolution by embracing a white-label rideshare app solution.

If you are looking for an Uber white-label app with no massive investment, we have you covered. And if you have more questions about the white-label app, feel free to contact our experts.



A white-label rideshare app is a pre-built solution that taxi and transportation businesses can use to launch their own branded rideshare app without the need for extensive development. It comes with all the essential solutions like a customer app, driver app, vendor and admin panel with all the necessary taxi dispatch system features like ride booking, real-time tracking, and payment integration.

A white-label rideshare app is ready-made and comes with standard features. This makes it faster and more affordable to launch. On the other hand, a custom-built app is tailor-made to suit specific business needs.

While white-label apps are ideal for taxi businesses looking for a quick solution. And custom apps are better suited for those with unique requirements and a larger budget.

The benefits of using a white-label rideshare app offer several benefits. It allows taxi businesses like yours to enter the rideshare market quickly and cost-effectively by saving time and money on development. The app has essential features and can be customized to reflect your business's branding. It also offers scalability that allows you to grow and expand your operations as needed.

The development time for a white-label rideshare app depends on various factors. This includes customization requirements and the provider's turnaround time. Generally, white-label apps can be deployed in a matter of weeks. Whereas, it takes months or even years to develop a custom app from scratch.

The ongoing costs associated with a white-label rideshare app may include licensing fees, subscription plans, and maintenance costs. It's essential to factor these costs into your budget to ensure the app remains operational and up-to-date with the latest features and security updates.


Mushahid Khatri

Mushahid Khatri is the Chief Executive Officer of Yelowsoft, one of the leading taxi dispatch and on-demand delivery solution providers. He is a visionary leader who believes in imparting his profound knowledge that is leaned on business and entrepreneurship.

Related Post

Don’t Wait, Begin Your On-Demand Journey Today!

Get a free demo of all our solutions by simply filling out your details in the form.