30%
Operational Improvement
20%
Increase in Driver Performance
40%
Reduction in Map Cost
15%
Cost Saving
4.3–5.0★
Rated on Review Platforms
Trusted by Transport Operators Across Global Markets
Run Your Entire Taxi Dispatch Operation From One Connected Platform
Yelowsoft connects bookings, dispatchers, drivers, vehicles, passengers and reports — so your team assigns rides faster and manages operations with more control and visibility.
Booking
Every ride request lands in one organized queue.
Dispatch
Assign drivers automatically or manually, in seconds.
Driver Management
Track status, availability and performance.
Fleet
Manage vehicles, attributes and assignments.
Passenger
Give riders a branded, trackable booking experience.
Scheduling
Handle future rides alongside live dispatch.
Reporting
Turn trip data into operational decisions.
Communication
Keep passengers and drivers updated automatically.
See the dispatch engine in action
Book a walkthrough and watch a ride move from booking to completion in real time.
Dispatch Logic Built to Handle Real Fleet Conditions
Automated dispatch does the repetitive matching work, while your dispatchers stay in control of priority rides and exceptions. Here's what the engine actually considers.
Driver Availability
Only matches drivers who are currently free to take a trip.
Location
Factors in driver position relative to the pickup point.
Vehicle Type
Matches the vehicle type a trip actually requires.
Zones
Applies zone-based rules for defined service areas.
Driver Groups
Routes trips to the right pool of drivers for the job.
Priority
Gives priority rides and account customers the right handling.
Dispatch Rules
Applies your configured rules consistently, trip after trip.
Manual Override
Lets dispatchers step in and reassign whenever it's needed.
Scheduled Dispatch
Assigns drivers ahead of time for pre-booked trips.
Driver broadcast and driver-pool dispatch are available where configured for your fleet.
How a Dispatcher Actually Uses Yelowsoft
Every ride follows the same clear path — so dispatchers always know what's happening and what to do next.
01
Booking
Request enters the queue
02
Dispatch
Driver identified & assigned
03
Driver
Accepts & heads to pickup
04
Trip
Tracked live, status updates
05
Completion
Trip closed & recorded
What the dispatcher sees
A live queue of incoming, active and pending trips, with driver status and location visible at a glance — no switching screens to check on a ride.
What the dispatcher can do
Accept the system's driver match, manually reassign a trip, escalate a priority booking, or step in the moment a delay or cancellation happens.
Driver and Fleet Management That Feeds Straight Into Dispatch
Driver and vehicle data isn't a separate system here — it's the same data your dispatch engine uses to make assignment decisions.
- Driver profiles
- Driver status
- Driver groups
- Vehicle profiles
- Vehicle attributes
- Driver / vehicle relationship
- Real-time availability
- Trip history
Receive Bookings From Every Channel
Wherever a ride starts, it lands in the same dispatch queue.
How Yelowsoft Taxi Dispatch Works
Booking Received
A ride request enters the dispatch queue from any channel.
Trip Created
Pickup, drop-off, timing and service details are captured.
Driver Selected
A driver is identified based on availability and dispatch rules.
Trip Dispatched
The driver is assigned and the trip is tracked live.
Completed & Reported
Trip data is recorded and available for reporting.
Built for the Transport Businesses That Depend on Reliable Dispatch
The same dispatch engine, configured for how your business operates.
Taxi Companies
Daily bookings, dispatch and fleet operations in one system.
Ready to see it running on your fleet?
Bring your booking volume and dispatch rules — we'll show you exactly how it fits.
Recognized By Industry-Leading Platforms
Yelowsoft is proud to be listed on top platforms with excellent reviews from operators who rely on our cloud based taxi dispatch software daily.
4.3/5
5/5
5.0/5
Operational improvement
Increase in Driver performance
Reduction in google map cost
Cost saving
Why Growing Taxi Operators Choose Yelowsoft Over Basic Dispatch Tools
Easy Integration
Connect maps, payment gateways, SMS, email and booking channels without disconnected manual work.
Scales With Your Fleet
Start with the setup you need today and expand drivers, vehicles, branches and channels as you grow.
Automation Without Losing Control
Automated dispatch logic for speed, with dispatchers still in control of priority rides and exceptions.
More Control Over Daily Dispatch
Manage bookings, assignment, live trips, cancellations and customer updates from one platform.
Better Operational Visibility
Track ride status, driver activity, delays, payments and revenue in one place.
Competitive, Transparent Pricing
A setup based on your fleet size and dispatch needs — not unnecessary complexity.
Testimonials
Real Praise From Operators Using Yelowsoft
See what operators say after using Yelowsoft to simplify dispatch, improve driver coordination, manage bookings, and bring better visibility into daily operations.
Okoye Ifeanyi, the CEO of CrabbyRide says he can offer cost-effective rides with the help of Yelowsoft. He is sharing his experience with the team and the software in the video.
Okoye Ifeanyi
Crabby Ride
Our Blogs
Explore smart insights on taxi dispatching
Stay ahead with the latest trends, news, and guides from the world of taxi dispatch software and mobility tech. Curated by experts for forward-thinking taxi businesses.
Frequently asked questions
Taxi dispatch software is a system that helps taxi, cab, private hire, and minicab operators manage ride bookings, assign drivers, track live trips, send passenger updates, control fleet activity, and review dispatch performance from one connected platform.
There is no major difference. Taxi dispatch software is commonly used in the UK, Europe, and Australia, while cab dispatch software is often used by US cab companies. Both manage bookings, drivers, dispatch, trips, and fleet activity.
Yes. Yelowsoft is a cloud based taxi dispatch software, so your team can manage bookings, dispatch, drivers, trips, payments, and reports through an online platform.
Yes. Yelowsoft supports automated assignment logic while keeping manual dispatcher control for priority rides and exceptions.
Yelowsoft brings every ride request into one dispatch queue, so your team does not switch between scattered channels.
Yes. Yelowsoft supports scheduled rides, airport pickups, corporate bookings, hotel guest rides, and partner booking workflow.
Yes. Yelowsoft helps manage scheduled rides, UK-style pre-booked journeys, airport pickups, corporate rides, hotel transfers, school runs, and account bookings.
Yes. Yelowsoft's online taxi dispatch software can support payment workflows, fare rules, invoices, driver earnings, corporate account billing, and trip payment records depending on your setup.
You should consider upgrading when bookings are scattered, dispatchers are overloaded, drivers are underused, customers lack updates, scheduled rides become risky, or managers cannot see dispatch performance clearly.
Win More Rides With Dispatch That Keeps Your Fleet Moving
See how Yelowsoft automates driver assignment, reduces dispatch delays, and keeps more ride requests moving from booking to completion.