Trusted by Australian Taxi Businesses Who Achieved Smarter Dispatch Operations With Yelowsoft
Run Your Entire Taxi Operation From One Dispatch Platform
Australian taxi operators often manage bookings from multiple sources, coordinate drivers by phone, handle scheduled trips separately from live jobs, and monitor active rides across several tools. Yelowsoft brings all of it into one connected dispatch platform.
Booking Management
Capture phone, web, app and corporate bookings into a single dispatch queue.
Dispatch
Assign trips manually, automatically or via driver broadcast.
Driver Management
Track driver status, availability and assignments in real time.
Vehicle Management
Keep vehicle profiles, attributes and assignments up to date.
Passenger Management
Maintain passenger details, history and preferences.
Trip Management
Follow every trip from pickup to drop-off without gaps.
Payments
Record digital payments, invoices and driver earnings.
Reporting
Export trip, driver and revenue reports whenever you need them.
Live Fleet Visibility
See active vehicles and trips across your whole service area.
Dispatch Every Trip Faster With Yelowsoft
Dispatch is the core of any taxi operation — so it's the strongest part of the platform. Choose the dispatch method that fits each trip, shift or service area.
Manual Dispatch
Dispatchers can manually select and assign the most suitable driver for a trip.
Automated Dispatch
Apply dispatch rules to help identify and allocate suitable available drivers.
Driver Broadcast
Send eligible jobs out to a pool of nearby drivers when that suits the trip.
Scheduled Dispatch
Manage future bookings alongside live trips without losing visibility.
Driver Availability
See driver status and availability across your fleet at a glance.
Live Tracking
Monitor vehicles and active trips as they move across your service area.
Manage Bookings From Every Channel
Different booking channels. One dispatch queue. However a passenger books a ride, the trip lands in the same place — ready for your dispatch team to act on.
Corporate & Account Bookings
Business accounts request and track trips against their account.
Third-Party Channels
Bookings from partner platforms and third-party integrations flow into the same queue.
Yelowsoft Supports Every Core Module of Australian Taxi Dispatch
Yelowsoft connects dispatcher, driver, passenger, admin, web booking, and corporate modules so Australian taxi operators can manage daily dispatch from one system.
Move Trips Faster When the Shift Gets Busy
Give dispatchers one live view to assign drivers, monitor trips, handle delays, and keep Australian taxi operations moving during busy shifts without manual chasing everywhere.
- Live driver status visibility
- Faster trip assignment control
- Scheduled ride dispatch visibility
- Airport transfer dispatch control
- Delay and cancellation handling
Give Drivers Everything They Need in One App
A clear driver app means fewer calls to dispatch and faster trip turnaround.
- Receive assigned trips instantly
- Accept or reject jobs where configured
- View pickup and drop-off information
- Update trip status as the ride progresses
- Navigation support to the pickup and destination
- Trip history and earnings visibility where supported
- Driver availability and status controls
Give Passengers a Better Taxi Booking Experience
Passengers expect visibility. Yelowsoft's passenger experience gives them exactly that, under your brand.
- Instant booking in a few taps
- Scheduled booking for future trips
- Live driver tracking on the way to pickup
- Real-time trip status updates
- Digital payment options
- Saved passenger details for faster rebooking
- Booking history at a glance
- Fully branded passenger experience
Control the Business Behind Every Dispatch Shift
Manage drivers, vehicles, fares, zones, payments, reports, users, and business settings from one admin panel built for Australian taxi operations.
- Driver record management control
- Vehicle profile management control
- Fare and zone configuration
- GST record tracking support
- Reports and analytics dashboard
Turn Website Ride Requests Into Dispatch Ready Trips
Accept online taxi bookings from your website and send them directly into the dispatch workflow for faster driver allocation and cleaner trip management.
- Website ride request capture
- Scheduled booking detail capture
- Airport transfer booking support
- Dispatch queue connection flow
- Reduced manual entry work
Keep Account Clients Connected Without Slowing Dispatch
Allow corporate clients to request, manage, approve, and track employee travel while your dispatch team controls driver assignment and trip fulfilment.
- Account ride request management
- Employee travel control access
- Approval workflow support system
- Corporate trip tracking visibility
- Account billing record management
Manage Drivers, Vehicles and Your Fleet
Every driver and vehicle decision feeds back into dispatch — so your fleet data stays connected to the trips it supports.
- Driver profiles and driver groups
- Driver availability at a glance
- Vehicle profiles and vehicle attributes
- Driver-to-vehicle assignment
- Fleet tracking across your service area
- Driver performance visibility
- Driver documents where supported
Handle Airport, Corporate and Scheduled Taxi Bookings
The same dispatch platform supports the booking types that make up so much of Australian taxi and transport demand.
Airport Transfers
- Scheduled airport pickups
- Flight-related booking information where supported
- Pickup instructions for drivers
- Driver assignment ahead of time
- Return transfer bookings
Corporate Accounts
- Corporate account bookings
- Employee travel requests
- Account customer management
- Billing records by account
- Booking visibility for account admins
Scheduled Rides
- Future bookings alongside live jobs
- Advance driver assignment
- Dispatch visibility ahead of pickup time
- Trip reminders and status updates
Built for Different Australian Taxi Operations
One platform, configured around the way your Australian transportation business actually runs.
Daily Dispatch Operations
Automate bookings, dispatch, driver allocation, live tracking and payments for Australian taxi and private hire fleets from one connected system.
Premium Transport
Manage premium bookings, scheduled rides, corporate accounts, driver presentation and client communication for Australian chauffeur and limo operators.
Pre-Booked Rides
Handle scheduled airport pickups, return transfers, advance driver assignment and pickup instructions for Australian airport transfer operators.
Account Travel
Manage corporate account bookings, employee travel requests, recurring trips and billing without manual coordination for Australian businesses.
Non-Emergency Medical
Coordinate non-emergency medical transport, accessible vehicle dispatch and patient trip management across Australian healthcare networks.
Student Fleet Management
Manage school bus routes, student pickups, driver schedules, attendance tracking and parent notifications across Australian school transport networks.
Coordinated Movements
Coordinate vehicles, driver timing, multi-location pickups and guest movements for Australian sporting events, conferences and large-scale occasions.
Full-Stack Operations
Launch branded passenger and driver apps with dispatch, payments, live tracking and admin visibility from day one in the Australian market.
Flexible Hire
Manage hourly vehicle hire, driver assignment, fare configuration and booking management for Australian rental and on-demand service operators.
Australian Taxi Operations Need Flexibility, Not One-Size-Fits-All Software
Taxi and on-demand transport rules can vary by state and territory, so operators need software that can be configured around their own local requirements rather than a rigid, single workflow.
Configure your dispatch workflows around the operational requirements of your state, service type and fleet.
Australia has meaningful differences across jurisdictions — Queensland, for example, has its own requirements around personalised transport services, while Western Australia regulates on-demand booking services and requires authorised booking services to dispatch to authorised drivers and vehicles. Yelowsoft's dispatch workflows are built to be configured around requirements like these as your business needs them.
Payments, Invoicing and Business Reporting
Keep the financial side of every trip organised, from the fare to the report your accountant asks for.
- Digital payment options for passengers
- Trip-level payment records
- Corporate account billing and invoices
- Driver earnings tracking
- Business reports on trips, drivers and revenue
- Exportable reports for your team or accountant
Support your Australian invoicing and GST record-keeping workflows with organised trip and payment data, kept alongside every completed trip.
Why Australian Taxi Operators Choose Yelowsoft
One Connected Dispatch Platform
Bring bookings, dispatch, drivers, vehicles and passengers together.
Automated Dispatch
Reduce manual driver allocation and everyday dispatch workload.
Multi-Channel Booking
Connect phone, web, app and corporate bookings into one queue.
Branded Taxi Apps
Offer passengers and drivers a branded mobile experience.
Real-Time Fleet Visibility
See active drivers, vehicles and trips in one place.
Flexible Operations
Support instant, scheduled, airport and corporate bookings.
Scalable Cloud Platform
Support a growing fleet without rebuilding your technology stack.
Reporting & Analytics
Understand trips, drivers, revenue and operational performance.
One Taxi Dispatch Platform. Every Part of Your Operation.
From the moment a passenger books, to the report your team reviews at the end of the week — it's one connected flow.
01
Passenger
Books a trip
02
Booking Channels
Phone, app, web, account
03
Dispatch Engine
Assigns the right driver
04
Driver App
Accepts & runs the trip
05
Trip Fulfilment
Live tracking, updates
06
Payments & Reporting
Records stay organised
How Yelowsoft Taxi Dispatch Works
Receive the Booking
Bookings enter through phone, web, app or account channels.
Organise the Trip
Pickup, destination, timing, passenger and service details are captured.
Find the Right Driver
Dispatchers identify eligible available drivers based on configured dispatch rules.
Assign and Track
The trip is assigned and the driver updates the journey through the driver app.
Complete and Report
Trip, payment and operational data stay available for reporting and management.
Testimonials
What Australian Operators Say After Switching To Yelowsoft
Hear from our customers about how Yelowsoft has transformed their taxi businesses and helped them grow.
Okoye Ifeanyi, the CEO of CrabbyRide says he can offer cost-effective rides with the help of Yelowsoft. He is sharing his experience with the team and the software in the video.
Okoye Ifeanyi
Crabby Ride
Our Blogs
Insights for taxi businesses
Discover tips, trends, and strategies to grow your taxi business with our insightful blogs.
Frequently asked questions
Taxi dispatch software is a platform that helps Australian taxi operators manage bookings, assign drivers, track vehicles and trips, and keep records of payments — all from one system instead of phones, spreadsheets and separate tools.
It captures bookings from different channels, helps assign the right driver to each trip, tracks vehicles and trips in real time, manages scheduling for future rides, and keeps trip and payment records organised for reporting.
Yes. Yelowsoft supports taxi companies, airport transfer operators, corporate transport providers, regional taxi fleets, booked-service operators and ride-hailing businesses operating across Australia.
Yes. Phone, website, app and corporate account bookings all enter the same dispatch queue, so your team works from one place rather than switching between systems.
Yes. Scheduled airport pickups, pickup instructions, advance driver assignment and return transfers can all be managed alongside your live dispatch queue.
Yes. Drivers receive assigned trips, view pickup and drop-off details, get navigation support, update trip status, and see their trip history and earnings where supported.
Yes. Yelowsoft's passenger and driver apps can be launched under your own brand, giving passengers and drivers a consistent, branded experience.
Yes. Driver profiles, vehicle profiles, driver-to-vehicle assignment, availability and fleet tracking are all managed from the same dispatch platform.
Yelowsoft helps organise trip and payment data to support your Australian invoicing and GST record-keeping workflows. For specific tax treatment or compliance requirements, we recommend confirming details with your accountant or relevant state authority.
Ready to Modernise Your Australian Taxi Dispatch?
Replace fragmented booking, dispatch and fleet workflows with one connected platform built for how Australian taxi operators actually work.