Trusted by Canadian Taxi Businesses Who Achieved Smarter Dispatch Operations With Yelowsoft
Run Your Canadian Taxi Operation From One Platform
Canadian taxi businesses often manage bookings across phone calls, websites, apps, corporate accounts and scheduled services. Yelowsoft brings these workflows together into one system for the entire taxi operation.
Booking Management
Capture phone, web, app and corporate bookings into a single dispatch queue.
Dispatch
Assign trips manually or automatically based on configured rules.
Driver Management
Track driver status and availability in real time.
Vehicle Management
Maintain vehicle profiles, attributes and assignments.
Passenger Management
Keep passenger details and booking history organized.
Trip Management
Follow every trip from pickup to drop-off without gaps.
Scheduling
Manage future trips alongside live bookings.
Payments
Record digital payments, invoices and driver earnings.
Reporting
Export trip, driver and revenue reports whenever you need them.
Dispatch Every Ride With Greater Control
Choose the dispatch method that fits each trip, shift or service area — while keeping your dispatch team in control.
Manual Dispatch
Dispatchers can select and assign suitable drivers themselves.
Automated Dispatch
Configure dispatch rules to help allocate suitable available drivers.
Driver Availability
See available, busy and unavailable drivers at a glance.
Driver Groups / Pools
Organize drivers into groups according to your operational requirements.
Scheduled Dispatch
Manage future trips alongside live bookings without losing visibility.
Live Trip Visibility
Monitor active trips and driver status as they happen.
Manage Bookings From Every Channel
Every booking enters the same operational workflow.
Third-Party Channels
Bookings from partner platforms and third-party integrations flow into the same queue.
Yelowsoft Supports Every Core Module of Canadian Taxi Dispatch
Connect dispatcher, driver, passenger, admin, web booking, and corporate modules so your team can manage daily dispatch from one system.
Move Trips Faster When the Shift Gets Busy
Give dispatchers one live view to assign drivers, monitor trips, handle delays, and keep Canadian taxi operations moving during busy shifts without manual chasing everywhere.
- Live driver status visibility
- Faster trip assignment control
- Scheduled ride dispatch visibility
- Airport transfer dispatch control
- Delay and cancellation handling
Give Drivers Everything They Need in One App
A clear driver app means fewer calls to dispatch and faster trip turnaround.
- Receive trips instantly
- View passenger and trip information
- Pickup and drop-off details
- Update trip status as the ride progresses
- Navigation support
- Driver availability controls
- Trip history
- Earnings information where supported
Deliver a Better Passenger Booking Experience
Give passengers a modern, trustworthy way to book — under your own brand.
- Instant booking in a few taps
- Scheduled booking for future trips
- Live driver tracking
- Real-time trip status updates
- Digital payment options
- Booking history
- Fully branded passenger experience
Control the Business Behind Every Dispatch Shift
Manage drivers, vehicles, fares, zones, payments, reports, users, and business settings from one admin panel built for Canadian taxi operations.
- Driver record management control
- Vehicle profile management control
- Fare and zone configuration
- CAD billing and tax record support
- Reports and analytics dashboard
Turn Website Ride Requests Into Dispatch Ready Trips
Accept online taxi bookings from your website and send them directly into the dispatch workflow for faster driver allocation and cleaner trip management.
- Website ride request capture
- Scheduled booking detail capture
- Airport transfer booking support
- Dispatch queue connection flow
- Reduced manual entry work
Keep Account Clients Connected Without Slowing Dispatch
Allow corporate clients to request, manage, approve, and track employee travel while your dispatch team controls driver assignment and trip fulfilment.
- Account ride request management
- Employee travel control access
- Approval workflow support system
- Corporate trip tracking visibility
- Account billing record management
Manage Drivers, Vehicles and Fleet Operations
Every driver and vehicle decision feeds back into dispatch, keeping your fleet data connected to the trips it supports.
- Driver profiles and driver groups
- Driver status and availability
- Vehicle profiles and vehicle attributes
- Driver-to-vehicle assignment
- Fleet visibility across your service area
- Operational reporting
- Document and expiry tracking where supported
Support the Way Canadian Taxi Businesses Operate
Multi-City Operations
Manage multiple operating areas while maintaining centralized visibility.
English & French Experiences
Where supported, provide bilingual passenger, driver and operational experiences.
CAD & Local Payment Workflows
Support CAD pricing and compatible payment workflows for your market.
Airport Transfers
Manage scheduled airport trips, pickup instructions and driver assignment where supported.
Corporate Transportation
Manage account bookings, negotiated rates, recurring trips and corporate billing workflows.
Accessible Transportation
Capture accessibility requirements and vehicle preferences to help dispatchers assign appropriate resources where supported.
Built for Different Canadian Transportation Businesses
One platform, configured around the way your Canadian transportation business actually runs.
Daily Operations
Automate bookings, dispatch, driver allocation, live tracking and payments for Canadian taxi and private hire operators from one connected platform.
Premium Transport
Manage premium bookings, corporate accounts, scheduled rides and professional driver workflow for Canadian chauffeur and limo operators.
Scheduled Transfers
Handle scheduled airport pickups, advance driver assignment, return transfers and pickup coordination for Canadian airport transfer operators.
Account Travel
Manage corporate account bookings, employee travel, recurring trips and billing for Canadian businesses without manual coordination.
Non-Emergency Medical
Coordinate non-emergency medical transport, accessible vehicle dispatch and patient trip management across Canadian healthcare and community transport providers.
Student Fleet Management
Manage school bus routes, student pickups, driver schedules and parent notifications for Canadian school boards and transport operators.
Coordinated Movements
Coordinate vehicles, driver timing and multi-location guest movements for Canadian conferences, sporting events and large-scale occasions.
App-Based Operations
Launch branded passenger and driver apps with automated dispatch, payments and live tracking from day one in the Canadian market.
Flexible Hire
Manage hourly vehicle hire, driver assignment, CAD fare configuration and booking management for Canadian rental and on-demand operators.
Manage Canadian Taxi Operations Across Cities and Provinces
Transportation requirements can vary between provinces and municipalities, so operators need software built around configuration and operational flexibility rather than one blanket setup.
Configure your dispatch workflows around the requirements of your operating locations while maintaining centralized visibility across your business.
Canadian jurisdictions differ in meaningful ways — Toronto holds municipal taxi licensing powers, British Columbia has its own passenger transportation licensing requirements, and Alberta separately regulates transportation network companies. Yelowsoft's workflows are built to be configured around requirements like these as your business grows into new locations.
Payments, Billing and Reporting
Keep the financial side of every trip organized, from the fare to the report your team reviews.
- Digital payment options for passengers
- CAD pricing
- Corporate account billing
- Receipts and trip-level financial records
- Driver earnings tracking
- Exportable operational reports
Where GST/HST-related record-keeping functionality is available, it can help keep trip and payment data organized alongside your existing accounting process.
Why Canadian Taxi Operators Choose Yelowsoft
One Connected Platform
Bookings, dispatch, drivers, vehicles and passengers in one system.
Automated Dispatch
Reduce manual driver allocation and everyday dispatch workload.
Multi-Channel Booking
Bring phone, web, app and account bookings together.
Branded Apps
Provide a branded passenger and driver experience.
Fleet Visibility
Monitor drivers, vehicles and active trips.
Flexible Scheduling
Manage instant and scheduled transportation.
Multi-Location Control
Manage multiple service areas from a centralized platform.
Reporting & Analytics
Understand trips, drivers, revenue and operations.
One Platform for Every Stage of the Trip
From the moment a passenger books to the report your team reviews — it's one connected flow, not a patchwork of tools.
01
Passenger
Requests a trip
02
Booking
Phone, web, app, account
03
Dispatch
Manual, automated or pooled
04
Driver
Accepts, navigates, updates
05
Trip
Live tracking & status
06
Payment
Recorded per trip
07
Reporting
Ready for your team
How Yelowsoft Taxi Dispatch Works
Receive the Booking
Bookings arrive through supported channels.
Organize the Trip
Capture pickup, destination, timing, passenger and service information.
Assign the Right Driver
Use configured dispatch rules and driver availability.
Track the Trip
The driver updates trip status through the driver app.
Complete and Analyze
Trip and operational information remains available for reporting and management.
Privacy and Data Protection
Yelowsoft provides security, access-control and data-management capabilities as part of the platform. Customers remain responsible for their own legal and regulatory obligations, including any applicable federal or provincial privacy requirements.
Access Controls
Role-based access for dispatchers, drivers and admins.
Configurable Workflows
Adjust operational and data workflows to match your business needs.
Testimonials
What Canadian Operators Say After Switching To Yelowsoft
Hear from our customers about how Yelowsoft has transformed their taxi businesses and helped them grow.
Okoye Ifeanyi, the CEO of CrabbyRide says he can offer cost-effective rides with the help of Yelowsoft. He is sharing his experience with the team and the software in the video.
Okoye Ifeanyi
Crabby Ride
Our Blogs
Insights for taxi businesses
Discover tips, trends, and strategies to grow your taxi business with our insightful blogs.
Frequently asked questions
Taxi dispatch software is a platform that helps Canadian taxi operators manage bookings, assign drivers, track vehicles and trips, and keep payment records organized — all from one system instead of phones, spreadsheets and separate apps.
Yes. Yelowsoft supports taxi companies, taxi fleets, airport transfer operators, corporate transportation providers, ride-hailing businesses and accessible transportation providers across Canada.
Yes. Phone, website, app, dispatcher-created and corporate bookings all enter the same dispatch queue, so your team works from one place.
Yes. Yelowsoft supports multiple operating areas while maintaining centralized visibility, with region-specific settings for drivers, vehicles and dispatch rules.
Yes. Drivers receive trips, view pickup and drop-off details, get navigation support, update trip status, and see trip history and earnings information where supported.
Yes. Yelowsoft's passenger app can be launched under your own brand, giving passengers a consistent, branded booking experience.
Yes. Scheduled airport pickups, pickup instructions and advance driver assignment can all be managed alongside your live dispatch queue.
Yes. Corporate accounts can request and track trips, with recurring travel and billing managed against the account.
Yelowsoft supports CAD pricing and digital payment workflows, and can help keep trip and payment data organized to support your accounting process. For specific tax treatment or regulatory requirements, we recommend confirming details with your accountant or relevant provincial authority.
Ready to Modernize Your Canadian Taxi Dispatch?
Replace fragmented booking, dispatch and fleet workflows with one connected platform built around how your business operates.