Dispatch Queue — Today

#TRP-5510

Downtown → Airport Terminal 4

Assigned

#TRP-5511

Corporate Account · Scheduled

Scheduled

#TRP-5512

Uptown Pickup · Auto-Dispatch

Dispatching

#TRP-5513

Phone Booking · Region 2

In Queue

Trusted by US Taxi Businesses Who Achieved Smarter Dispatch Operations With Yelowsoft

One Platform

Run Your Taxi Business From One Platform

One platform from booking to completed trip. Yelowsoft brings booking management, dispatch, driver management, vehicle management, passenger management, scheduling, payments, reporting and customer communication together — so your team stops switching between disconnected tools.

BK

Booking Management

Capture phone, web, app and corporate bookings into a single dispatch queue.

DP

Dispatch

Assign trips manually or automatically based on configured rules.

DR

Driver Management

Track driver status, availability and performance in real time.

VH

Vehicle Management

Maintain vehicle profiles, attributes and driver assignments.

PS

Passenger Management

Keep passenger details, history and preferences organized.

SC

Scheduling

Manage future rides alongside live trips without losing visibility.

PY

Payments

Record digital payments, invoices and driver earnings.

RP

Reporting

Export trip, driver and revenue reports whenever you need them.

CM

Customer Communication

Keep passengers updated from booking through drop-off.

Dispatch

Dispatch More Trips With Less Manual Work

Dispatch is the core of a taxi operation, and it's the strongest part of the platform. Automate the routine work while your dispatchers keep control where it matters.

Automated Dispatch

Automatically identify eligible drivers based on configured dispatch rules.

Manual Dispatch

Dispatchers retain control when they need to manually assign a trip.

Driver Groups / Pools

Organize drivers into groups according to your operational requirements.

Scheduled Dispatch

Manage future rides and assign drivers ahead of pickup time.

Driver Availability

See which drivers are available, busy, offline or assigned.

Real-Time Trip Monitoring

Track active trips and operational status from the dispatch interface.

Bookings

Manage Every Booking From One Place

No matter where the booking starts, your dispatch team manages it from one workflow.

Phone Bookings

Dispatchers log bookings for callers directly into the queue.

Dispatcher Bookings

Your team can create bookings on behalf of passengers.

Website Bookings

Passengers book directly through your website.

Passenger App Bookings

Instant and scheduled bookings from your branded app.

Scheduled Bookings

Future rides sit alongside live trips, not in a separate system.

Corporate Accounts

Business accounts request and track trips against their account.

Airport Transfers

Pre-booked airport pickups flow into the same dispatch queue.

WhatsApp Bookings

Passengers send ride requests via WhatsApp into the dispatch workflow.

Email Bookings

Email-based ride requests captured and queued for dispatch.

Third-Party Channels

Bookings from partner platforms and third-party integrations flow into the same queue.

Yelowsoft Supports Every Core Module of US Taxi Dispatch

Connect dispatcher, driver, passenger, admin, web booking, and corporate modules so your team can manage daily dispatch from one system.

DISPATCHER PANEL

Move Trips Faster When the Shift Gets Busy

Give dispatchers one live view to assign drivers, monitor trips, handle delays, and keep US taxi operations moving during busy shifts without manual chasing everywhere.

  • Live driver status visibility
  • Faster trip assignment control
  • Scheduled ride dispatch visibility
  • Airport transfer dispatch control
  • Delay and cancellation handling
DRIVER APP

Give Drivers a Powerful App

A clear driver app means fewer calls to dispatch and faster trip turnaround.

  • Receive trip assignments instantly
  • View pickup and drop-off details
  • Update trip status as the ride progresses
  • Navigation support to pickup and destination
  • Passenger and trip information on hand
  • Driver availability controls
  • Trip history
  • Earnings information where supported
  • Communication features where supported
PASSENGER APP

Give Passengers a Branded Booking Experience

Your customers get a modern booking experience — under your own brand, not a generic marketplace app.

  • White-label passenger app for iOS and Android
  • Your company logo and branding throughout
  • Instant online booking
  • Scheduled booking for future rides
  • Live driver tracking and ETA
  • Trip and status notifications
  • In-app payment
  • Booking history and trip updates
ADMIN PANEL

Control the Business Behind Every Dispatch Shift

Manage drivers, vehicles, fares, zones, payments, reports, users, and business settings from one admin panel built for US taxi operations.

  • Driver record management control
  • Vehicle profile management control
  • Fare and zone configuration
  • Reports and analytics dashboard
  • Multi-region operational settings
WEB BOOKING SYSTEM

Turn Website Ride Requests Into Dispatch Ready Trips

Accept online taxi bookings from your website and send them directly into the dispatch workflow for faster driver allocation and cleaner trip management.

  • Website ride request capture
  • Scheduled booking detail capture
  • Airport transfer booking support
  • Dispatch queue connection flow
  • Reduced manual entry work
CORPORATE PORTAL

Keep Account Clients Connected Without Slowing Dispatch

Allow corporate clients to request, manage, approve, and track employee travel while your dispatch team controls driver assignment and trip fulfilment.

  • Account ride request management
  • Employee travel control access
  • Approval workflow support system
  • Corporate trip tracking visibility
  • Account billing record management
Keep Account Clients Connected Without Slowing Dispatch
Fleet

Manage Drivers, Vehicles and Your Fleet

Driver and vehicle data feeds straight back into dispatch, so fleet decisions translate directly into dispatch efficiency.

  • Driver profiles and driver groups
  • Driver attributes and availability
  • Vehicle profiles and vehicle attributes
  • Driver-to-vehicle assignment
  • Fleet visibility across your operating area
  • Driver performance visibility
  • Driver records and documents where supported
Manage Drivers, Vehicles and Fleet Operations
Every Booking Type

Support Every Type of Taxi Booking

Instant Rides

Manage immediate ride requests and dispatch available drivers.

Scheduled Rides

Plan future bookings and assign drivers in advance.

Airport Transfers

Manage pre-booked airport pickups and drop-offs.

Corporate Transportation

Manage business accounts and employee transportation bookings.

Phone Bookings

Continue serving customers who prefer traditional phone-based booking.

Multi-Channel Bookings

Bring web, app and dispatcher bookings into one system.

Built for US Operators

Built for US Taxi Operators

Yelowsoft is designed to support taxi businesses operating across different US markets, fleet sizes and operating models — not a single rigid setup forced onto every operator.

Configure service areas, dispatch rules and fare structures around how your business actually operates.

That includes multiple vehicle types, different fare structures, scheduled and instant bookings, airport operations, corporate accounts, and driver and fleet management — all inside one configurable platform.

Multi-City OperationsConfigurable Service AreasFlexible Dispatch RulesMultiple Vehicle TypesAirport OperationsCorporate Accounts
Multi-City

Multi-City Taxi Dispatch Without Separate Systems

Operators running more than one location can manage every region from a single connected platform instead of maintaining separate dispatch systems per city.

  • Multiple operating regions in one account
  • Region-specific operational settings
  • Drivers assigned to the appropriate regions
  • Vehicles associated with their operating areas
  • Region-specific dispatch configuration
  • Centralized trip visibility across regions
  • Unified reporting where supported
All Regions — CentralizedLive
Northeast Metro38 active trips

New York · Boston · Philadelphia

142 drivers38 on trip
Southwest District24 active trips

Los Angeles · Phoenix · Las Vegas

97 drivers24 on trip
Gulf Coast Area19 active trips

Houston · Miami · New Orleans

83 drivers19 on trip
Platform Total3 Regions

322

Total Drivers

81

Active Trips

1

Dashboard

Payments

Payments and Financial Operations

Keep the financial side of every trip organized, from the fare to the reports your team reviews.

  • Card, cash and digital payment options
  • Trip-level payment records
  • Corporate account billing
  • Driver earnings tracking
  • Trip-level financial records
  • Invoicing where supported
Payments, Billing and Reporting
Reporting

Reporting That Helps You Run a Better Taxi Business

Turn daily trip data into better operational decisions.

Trip Reports

Review completed, cancelled and in-progress trips.

Driver Reports

Understand driver activity and performance.

Vehicle Reports

Track vehicle usage across your fleet.

Revenue & Payment Reports

See fares, payments and account billing in one view.

Booking Reports

Understand booking volume and channel mix.

Cancellation Insights

Track cancellation patterns to improve operations.

Security & Data

Built With Data Security in Mind

Yelowsoft is designed to help operators manage their operational and data requirements — with the platform's own privacy and access controls, not legal guarantees on your behalf.

Access Controls

Role-based access for dispatchers, drivers and admins.

Payment Security

Payment data handled through supported payment workflows.

Configurable Workflows

Adjust operational workflows to match your business needs.

Data Processing Agreements

Available where required as part of your agreement with Yelowsoft.

Specific regulatory requirements vary by state and city. Operators should confirm applicable requirements with their local authorities or legal counsel.

Why Yelowsoft

Why US Taxi Companies Choose Yelowsoft

01

Modern Dispatch

Automate driver allocation while keeping dispatcher control.

02

One Connected Platform

Manage bookings, drivers, vehicles, passengers and trips in one place.

03

Branded Passenger Experience

Offer your own customer-facing booking experience.

04

Driver App

Give drivers the tools they need to manage assigned trips.

05

Multi-Channel Booking

Manage phone, web, app and scheduled bookings together.

06

Flexible Operations

Support different vehicle types, booking types and operating regions.

07

Real-Time Visibility

Monitor drivers and active trips from one dashboard.

08

Reporting & Analytics

Understand operational and financial performance.

The Platform

One Platform for the Entire Taxi Operation

Yelowsoft is more than a dispatch screen — it's a ground transportation operating system connecting every part of the trip.

01

Passenger

Requests a ride

02

Booking Channels

Phone, web, app, account

03

Booking Management

Captured & organized

04

Dispatch Engine

Manual or automated

05

Driver App

Accepts, navigates, updates

06

Trip Fulfilment

Live tracking & status

07

Payments

Recorded per trip

08

Reporting & Analytics

Ready for your team

Compare

Yelowsoft vs Traditional Taxi Dispatch

CapabilityTraditional / Manual OperationsYelowsoft
Central booking managementLimited✓
Automated dispatchLimited✓
Driver appSeparate / manual✓
Passenger appLimited✓
Real-time driver visibilityLimited✓
Scheduled bookingsManual✓
Fleet managementSeparate tools✓
Corporate bookingsManual✓
ReportingFragmented✓
Branded customer experienceLimited✓
Process

How Yelowsoft Taxi Dispatch Works

01
Receive the Booking

Bookings enter through phone, web, app or other configured channels.

02
Organize the Trip

Capture pickup, destination, timing, passenger and service information.

03
Dispatch the Driver

Use configured dispatch rules or manual assignment.

04
Track the Trip

Monitor driver and trip progress from the dispatch interface.

05
Complete & Analyze

Record trip, payment and operational information for reporting.

Who It's For

Who Is Yelowsoft For?

One platform, configured around the way your US transportation business actually runs.

Taxi & Private Hire

Daily Dispatch

Automate bookings, dispatch, driver allocation, live tracking and payments for US taxi and private hire operators from one connected platform.

Chauffeur & Limo

Premium Transport

Manage premium bookings, executive accounts, scheduled rides and professional driver workflow for US chauffeur and limo operators.

Airport Transfer

Scheduled Transportation

Handle scheduled airport pickups, advance driver assignment, return transfers and pickup coordination for US airport transfer companies.

Corporate Transport

Business Travel

Manage corporate account bookings, employee travel, spend controls and billing for US companies without manual back-and-forth.

NEMT

Non-Emergency Medical

Coordinate non-emergency medical transport, Medicaid-funded trips, accessible vehicle dispatch and rider profiles for US NEMT providers.

School Transport

Student Fleet Management

Manage school bus routes, student pickups, driver schedules and parent notifications for US school districts and transport contractors.

Event Transport

Coordinated Movements

Coordinate multi-vehicle dispatch, guest movements and driver timing for US concerts, sporting events and large-scale corporate occasions.

Ride Hailing Startup

Scale Without Sprawl

Launch branded passenger and driver apps with automated dispatch, payments, real-time tracking and admin visibility from day one in any US market.

Rental & Hourly Services

Flexible Hire

Manage hourly vehicle hire, driver assignment, fare configuration and booking management for US rental and on-demand transport operators.

Testimonials

What US Operators Say After Switching To Yelowsoft

Hear from our customers about how Yelowsoft has transformed their taxi businesses and helped them grow.

Okoye Ifeanyi, the CEO of CrabbyRide says he can offer cost-effective rides with the help of Yelowsoft. He is sharing his experience with the team and the software in the video.

Okoye Ifeanyi

Crabby Ride

Our Blogs

Insights for taxi businesses

Discover tips, trends, and strategies to grow your taxi business with our insightful blogs.

Frequently asked questions

Taxi dispatch software is a platform that helps US taxi operators manage bookings, assign drivers, track vehicles and trips, and keep records of payments — all from one system rather than phones, spreadsheets and separate tools.

It captures bookings from different channels, assigns drivers to trips, manages scheduling for future rides, tracks trips in real time, and keeps trip and payment records organized for reporting.

Yes. Yelowsoft supports taxi companies, private-hire operators, airport transfer companies, corporate transportation providers and multi-city taxi operators of varying fleet sizes.

Yes. Phone, dispatcher, website, app, scheduled and corporate account bookings all enter the same dispatch queue.

Yes. Drivers receive trip assignments, view pickup and drop-off details, get navigation support, update trip status, and see trip history and earnings information where supported.

Yes. Yelowsoft's passenger app can be launched as a white-label experience with your company's logo and branding across iOS and Android.

Yes. Multiple operating regions can be managed from one account, with region-specific settings, drivers and vehicles, alongside centralized trip visibility.

Yes. Scheduled airport pickups and corporate account bookings can be managed alongside your live dispatch queue, with advance driver assignment.

Yelowsoft supports card, cash and digital payment options for passengers, plus trip-level payment records for reporting. Ask your Yelowsoft contact which specific payment integrations are available for your setup.

Yelowsoft provides configurable workflows and operational tools that can help taxi businesses manage their local operating requirements. Specific regulatory requirements vary by state and city, so operators should confirm applicable requirements with their local authorities.

Replace fragmented booking, dispatch and fleet workflows with one connected platform built around your taxi operation.